Senior Director, Engineering, Platform Infrastructure

Spring Health•New York, NY

21h•$230,000 - $288,000•Hybrid

About The Position

Our mission: to eliminate every barrier to mental health. At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. As a senior engineering leader, you will play a pivotal role in shaping and executing the strategy for our platform infrastructure. You will drive the evolution of a modern, scalable, and secure cloud platform that enables rapid product innovation, leverages AI-driven capabilities, and supports infrastructure-as-code at scale. Reporting to the SVP of Engineering, you will lead the Platform Infrastructure organization responsible for building and operating the foundational systems that powers our mental healthcare platform. Your leadership will directly impact developer productivity, system reliability, and the company’s ability to scale and innovate. Please note that this is a hybrid role based in New York City, with an expectation to be in the office 2–3 days per week at our 60 Madison Avenue location. Candidates must be based in the NYC metro area or able to relocate independently within 90 days of their start date. Occasional travel will be required for team on-sites.

Requirements

Deep expertise in cloud-native architectures (AWS, GCP, or Azure), distributed systems, and infrastructure-as-code (e.g., Terraform, Kubernetes).
Proven experience leading and scaling platform or infrastructure engineering teams in high-growth or complex environments.
Strong track record of implementing DevOps, SRE, and platform engineering practices at scale.
Experience building internal platforms and developer tooling that significantly improve productivity and reliability.
Strategic mindset with the ability to balance long-term vision and hands-on execution.
Strong cross-functional leadership and communication skills, with the ability to influence at executive levels.
Experience managing large-scale systems with high availability, security, and compliance requirements.
Demonstrated ability to drive measurable outcomes (e.g., uptime, deployment frequency, MTTR, cost optimization).

Responsibilities

Platform Strategy & Architecture: Define and execute the platform infrastructure strategy, evolving cloud-native, distributed systems to ensure scalability, reliability, and strong developer experience through a platform-as-a-product mindset.
Engineering Leadership & Execution: Lead and scale a high-performing engineering organization, driving predictable delivery, strong execution practices, and cross-functional alignment across Product, Design, Security, and Data.
Developer Experience & Productivity: Build self-service platform capabilities and invest in tooling (CI/CD, internal platforms) to improve developer productivity and accelerate time-to-market.
Reliability, DevOps & Operational Excellence: Champion DevOps and SRE practices, ensuring high system availability, observability, and continuous improvement in incident management and operational processes.
AI-Driven Infrastructure & Automation: Leverage AI/ML and automation to enhance infrastructure efficiency, reliability, and proactive operations.
Security, Compliance & Risk Management: Ensure robust security, privacy, and compliance standards through best practices, audits, and risk mitigation strategies.
Vendor & Cost Management: Manage vendor partnerships while driving cost optimization, capacity planning, and efficient resource utilization.
Organizational Leadership & Impact: Contribute to company-wide leadership initiatives, including workforce planning and organizational design, while defining and tracking key platform success metrics.

Benefits

Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
Employer sponsored 401(k) match of up to 2% for retirement planning
A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
We offer competitive paid time off policies including vacation, sick leave and company holidays.
At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals.
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
Up to $1,000 Professional Development Reimbursement a year.
$200 per year donation matching to support your favorite causes.