Senior Director, Digital Data Experience Transformation, Bureau of Data Technology & Strategy

New York City, NY-posted 4 months ago

Full-time • Senior

Remote • Queens, NY

5,001-10,000 employees

Justice, Public Order, and Safety Activities

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The Center for Population Health Data Science (CPHDS) - launched in November of 2023 - aims to catalyze critical data modernization work and enable the agency to make progress toward linking public health, healthcare, and social service for timely and effective public action. We are working towards making these data more accessible, timely, equitable, meaningfully usable, and protected and actively used to protect and promote the health and wellbeing of New Yorkers. We aim to strengthen agency wide data capabilities by empowering our workforce, enhancing intra- and inter-agency data sharing, and using modern technology to yield trusted and integrated data and insights. A real-time and comprehensive view of city needs is needed to enhance public health actions and improve health outcomes for the most vulnerable New Yorkers. This is an exciting opportunity for an experienced and visionary leader to oversee the agency's user-centered effort to modernize how data is published and accessed. The person in this role will lead an agency-wide collaborative effort to empower analysts and researchers across divisions to publish program data and insights and align these efforts with the agency's overarching communications priorities.

Lead the development and implementation of a scalable, user-centered, self-service platform for publishing public health data and insights.
Collaborate with IT, data engineering, epidemiologists, and analytics teams to integrate tools with the agency's enterprise data systems while ensuring security and compliance.
Drive the adoption of modern data visualization, storytelling, and publication technologies to make insights accessible and actionable for internal and external audiences.
Oversee the design and development of intuitive user interfaces and workflows for publishing and accessing data.
Establish and lead an Enablement Unit to provide hands-on support and training for analysts and researchers in publishing data and insights.
Develop guidelines, toolkits, and workflows that streamline data publishing and ensure alignment with agency communications priorities.
Foster a culture of collaboration and innovation across divisions, enabling program teams across divisions such as Disease Control, Environmental Health, Mental Hygiene, and Family and Child Health to effectively share their data and insights.
Act as a mentor and coach to agency staff, building expertise in user-centered design, data storytelling, and digital publishing.
Partner with the Senior Director of Data Communications to ensure alignment between digital and traditional data communications strategies.
Collaborate with agency leadership to prioritize digital data publication efforts that support strategic goals and increase the agency's public health impact.
Build relationships across divisions to identify opportunities for cross-functional data sharing and insight dissemination.
Engage with external partners, stakeholders, and the public to assess needs and get feedback, and to amplify the agency's role as a leader in data transparency and public health innovation.
Build and manage a team of digital data product specialists, user experience designers, and data visualization experts to execute the agency's vision.
Oversee the creation and maintenance of agency-wide data publication workflows and platforms, ensuring efficiency, quality, and usability.
Track platform performance, user engagement, and the impact of digital data communication efforts on public health outcomes.

A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.
A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or
A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or
Education and/or experience which is equivalent to '1' or '2' above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in '2' above.

Proficiency in data visualization tools and web development frameworks.
Strong understanding of public health data systems, including epidemiological and surveillance datasets, cloud technologies, and user-centered design principles.
Familiarity with web development, APIs, and other data integration technologies.
A record of successfully leading cross-functional teams and managing vendor relationships.
Excellent communication and project management skills.
Ability to prioritize work and adjust priorities as needed.

Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance.
A premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
Additional health, fitness, and financial benefits may be available based on the position's associated union/benefit fund.
A public sector defined benefit pension plan with steady monthly payments in retirement.
A tax-deferred savings program.
A robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
Job Security - you could enjoy more job security compared to private sector employment.

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Senior Director, Digital Data Experience Transformation, Bureau of Data Technology & Strategy

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