Senior Director, Denials (Revenue Cycle Management)
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About The Position
The Senior Director, Denials is an integral leader within the Revenue Services Department responsible for daily oversight and growth of the department. The Senior Director, Operations will provide leadership, supervision and coaching to a team of people leaders. They will develop, implement and maintain a denials/appeals management program for all payer types. The Sr. Director, Denials will act as a subject matter expert in Denials while evaluating strategic and operational development of Denials products to enhance the company’s competitive strategy. The Sr. Director, Denials will develop and outline department processes improvements and training to ensure the department’s efficient operation, financial stability, and growth. They will manage, organize, and lead Denials based projects regarding multiple new and current clients concurrently as well as working with supervisors to forecast accurate monthly revenue projections to ensure company goals are met. The Sr. Director, Denials will manage all aspects of client projects, directly manage client contacts / client facing, manage risk, own issue resolution, and identify opportunities leading to high client satisfaction and revenue maximization. To fulfill this obligation, the Sr. Director will need to successfully manage project plans, resources, and clients.
