Senior Director, Data Science, Sales & Customer Analytics

Travelers • Hartford, CT

88d • $165,000 - $272,200

About The Position

The Senior Director position in the Business Insurance Analytics and Research team focuses on Sales and Customer analytics initiatives. The ideal candidate will utilize various supervised and unsupervised modeling techniques to enhance Sales and Prospecting workflows by maintaining existing models and developing new ones. This role involves hands-on modeling and analytics, as well as creating presentation materials and communicating insights with business partners and senior leaders. Collaboration with Data Engineering partners to implement data science capabilities is also a key aspect of this position.

Requirements

• Master's degree in STEM related field or equivalent.
• 10 or more years of related work experience, including 6 or more years of team leadership experience.
• Industry expertise in modeling/research/analytics or actuarial required.
• Industry level knowledge of value creation and business model concepts.
• Regularly interacts with executives and/or major customers using negotiating and/or influencing skills.
• Subject matter expertise in the majority of external software programs.
• Ability to apply emerging statistical procedures to large highly complex work.
• Recognized industry expertise in 2-3 of the following: Regression, Classification, Machine Vision, Natural Language Processing, Deep Learning, and Statistical modeling.

Nice To Haves

• Heavy concentration in mathematics, including statistics and programming, business intelligence/analytics, as well as data science tools and research using large data sets.

Responsibilities

• Communicate analysis, insights, and results to team, peers, business partners, and occasionally to executive level leaders.
• Anticipate potential objections and influence senior leaders to adopt a different point of view.
• Lead a team of managers and individual contributors executing on multiple projects and activities.
• Partner with teams and leaders to ensure successful execution of data science strategies.
• Set and manage expectations with business partners for portfolio of work.
• Generate ideas and drive consensus; be aware of potential conflicts.
• Make suggestions in the development of business plans for the portfolio.
• Share expertise with the business and/or data science community through discussions, presentations, or peer reviews to improve business outcomes.
• Assist with recruiting, training, and talent assessment efforts.
• Provide guidance and coaching and drive career/technical development for team members.
• Perform other duties as assigned.

Benefits

• Health Insurance for employees and eligible family members from the first day of employment.
• 401(k) contributions matched dollar-for-dollar up to the first 5% of eligible pay, subject to an annual maximum.
• Pension Plan that is 100% funded by Travelers.
• Minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness program with tools, discounts, and resources for wellness goals and caregiving needs.
• Access to free professional counseling services and health coaching.
• Matching Gift and Volunteer Rewards program to encourage community involvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Insurance Carriers and Related Activities
• Education Level: Master's degree