Senior Director, Customer Support
Babylist•Emeryville, CA
296d•$159,360 - $239,040
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
As the Sr. Director of Customer Support at Babylist, you will set the vision, scale operations, and personally engage with users - while also ensuring every decision is based on data, user needs, and business impact. You'll lead the Customer Support teams for Babylist and Babylist Health, balancing AI-powered automation with people-led interactions to create exceptional customer service experiences. This is a unique opportunity to shape the future of support at a company where 'We Love Our Users' is our guiding principle.
