Senior Director, Customer Service
Skechers•Manhattan Beach, CA
479d•$175,000 - $200,000
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About The Position
The Senior Director of Customer Service at Skechers is responsible for leading and managing the customer service department. This role involves developing and implementing customer service strategies that align with the company's goals, optimizing processes, and fostering a customer-centric culture within the team. The position requires strong leadership skills to motivate and develop a high-performing team while ensuring adherence to industry best practices and continuous improvement initiatives.
