Senior Director, Customer Innovation and Product Management

AbbottAlameda, CA
$218,700 - $437,300

About The Position

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year An excellent retirement savings plan with high employer contribution Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists The Opportunity At Abbott, we believe people with diabetes should have the freedom to enjoy active lives. That’s why we’re focused on helping people with diabetes manage their health more effectively and comfortably, with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people manage their diabetes with our technology. Our location in Alameda, California, currently has an opportunity for a Senior Director, Customer Innovation and Product Management. This critical role leads the Innovation and Product Management team within Abbott Diabetes Care (ADC) in identifying, evaluating, defining and advancing new products and programs from conception through engineering specification. This position provides strategic input into the development and execution of strategic plans to enhance the division’s products, digital apps and services.

Requirements

  • Bachelor’s degree, preferably in an engineering or basic science discipline.
  • 10 years relevant business experience.
  • Demonstrated leadership skills and management experience.
  • Must have a sound understanding of the markets and should have analytical and extrapolative thinking and influencing skills.
  • This position must have broad, in depth understanding of the division’s technical operations and commercial operations.

Nice To Haves

  • MBA or Advanced degree.
  • Experience leading and/or working closely with product management, UX design and UX research utilizing agile processes.
  • Experience marketing in a highly regulated industry.
  • Able to achieve results while dealing with ambiguity and a rapid pace of change.

Responsibilities

  • Provide strategic input into long-range strategies and forecasts for pipeline products, digital apps, services, programs and partnerships.
  • Keep management aware of developments and maintain buy-in throughout the collaborations process while ensuring that coordination and communication occur at all stages.
  • Make specific actionable recommendations to Division executive leadership on strategic opportunities to maximize the product portfolio.
  • Investigate, recommend and implement new product introductions into the business portfolio.
  • Deeply understand user needs and journeys based on customer insights / UX research to design products with customer centric approach
  • Assess benefit/risk of all opportunities to present a full analysis of all new innovation strategies including partnerships, in-house R&D and etc.
  • Communicate progress, opportunities and risks associated with the implementation of product launch plans to Senior Staff.
  • Participate in product development reviews and design control activities.
  • Work closely with R&D directors, Global Marketing, and Global Market Insights to coordinate commercialization plan with product development plan.
  • Provide inputs to clinical studies l studies to achieve necessary proof for publications, reimbursement and HCP acceptance.

Benefits

  • Career development with an international company where you can grow the career you dream of
  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year
  • An excellent retirement savings plan with high employer contribution
  • Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree
  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune
  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists
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