Senior Director, Customer Data Analytics & Data Science - Healthcare Analytics S

Quest Diagnostics • Lyndhurst, NJ

393d

About The Position

The Senior Director, Customer Data Analytics and Data Science at Quest Diagnostics is a strategic leadership role focused on developing and delivering data and analytics solutions to enhance healthcare outcomes across various markets. This position involves leading a team of data professionals to create impactful analytical insights, predictive models, and visualizations, while collaborating with multiple departments to align analytics solutions with product roadmaps and customer expectations.

Requirements

• Advanced degree in engineering, science, mathematics, or related field.
• Minimum of 12 years of relevant experience in big data, analytics, machine learning, and predictive modeling.
• Minimum of 5 years of experience in data preparation, management, and delivery.
• Demonstrated experience creating and managing workflow and delivery processes.
• Minimum of 5 years of experience managing remote teams with leadership and project management skills.
• Expert knowledge in developing analytics solutions in a cloud environment using modern data science tools.
• Knowledge of SAS tools (SAS Studio, SAS Enterprise Guide, etc.).
• Expert knowledge of machine learning and data visualization tools in business contexts.
• Experience leading advanced analytics and machine learning projects through the full lifecycle.
• Successful application of advanced quantitative analyses and statistical modeling.
• Experience with scripting languages and rapid prototyping skills (SQL, Python, etc.).
• Skill in statistical and modeling packages such as SAS, R, and Matlab.
• Ability to summarize results from analysis to diverse audiences.
• Experience with time-series data and methods such as regression and classification.
• Experience with Deep Learning tools like TensorFlow.

Nice To Haves

• Cloud certification preferred.
• Experience in full software life cycle development, primarily in agile delivery.

Responsibilities

• Provide leadership and management to a team of data scientists, data analysts, and dashboard developers.
• Manage and optimize the creation and delivery of data licensing, analytics, and dashboard products.
• Build, mentor, and lead a high-performing team fostering innovation and career growth.
• Champion best practices in data governance, security, and regulatory compliance.
• Partner with HAS leadership and other teams to drive innovation and growth in support of the business strategy.
• Establish consistent processes to support product and revenue growth.
• Coordinate with the Quest Technology Organization to improve the data science development environment.
• Collaborate to develop and promote best practices for data management and ETL.
• Test and ensure solutions yield high-quality results in accordance with quality standards.
• Document and communicate objectives, requirements, and designs to technical and non-technical audiences.
• Create and manage operating costs, capital, schedule, and human resources costs of proposed solutions.
• Support a culture of continuous improvement.

Benefits

• Health insurance coverage
• 401k retirement savings plan
• Paid holidays
• Flexible scheduling
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Ambulatory Health Care Services
• Education Level: Master's degree