Senior Director, Contact Center Sales & Service
First Tech Credit Union•Hillsboro, OR
195d•$170,000 - $198,000
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About The Position
We're looking for a proven, inspirational Senior Director to lead operations of our Contact Experience Center (CXC) function across our support center locations. The Senior Director of the CXC guides and supports CXC leaders in providing exceptional member service, achieving ambitious sales and service goals, while also ensuring development and growth of CXC reps and team leadership.
