Senior Director, Consulting

Flywheel Digital•Seattle, WA

2d•Hybrid

About The Position

About Flywheel Flywheel's suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be. Opportunity We're seeking an experienced Director to lead transformational consulting work for 600+ global brands, retailers, and service providers. This is a leadership role where you'll shape strategy, drive innovation, and build high-performing teams, all while staying at the forefront of digital commerce evolution. You'll have real autonomy to lead complex engagements from conception to impact, mentor talented professionals, and pioneer new solutions that move the needle for our clients. You'll be a strategic partner to our leadership team, not just an executor. What you'll do: Client Impact & Delivery Lead complex, multi-faceted client projects that directly influence business strategy—taking clients from challenge identification through research, ideation, planning, and final delivery Build and coach high-performing project teams with clear processes, robust feedback, and a focus on growth Translate research and insights into actionable strategies tied to client business objectives; identify growth opportunities and capability gaps Present findings to senior stakeholders through dynamic presentations, workshops, and strategy sessions Leverage cross-functional expertise to accelerate delivery and raise the bar on every project Growth & Business Development Drive revenue and contribution margin targets while building lasting relationships at the senior executive level Identify and conceptualize new service offerings by translating thought leadership into market-ready solutions Proactively uncover opportunities within strategic accounts and position your team to win them Team & Organizational Leadership Build, develop, and retain a high-calibre team, setting performance KPIs, mentoring individuals on their career path, and creating an environment where people do their best work Champion thought leadership across the team to ensure you're staying ahead of industry trends and strategic shifts Define and implement best practices in consulting delivery; continuously improve processes and ways of working Partner with the broader consulting leadership team to strategically allocate resources and optimize capacity Who you are: Deep expertise in digital commerce, retail strategy, and how manufacturers and retailers operate and compete Track record in professional services with proven success leading consulting engagements or strategic initiatives for senior clients Strategic mindset with experience in FMCG, Retail, or Consulting—ideally with a digital commerce focus Exceptional communicator with compelling presentation and storytelling skills; you can command a room and persuade with clarity Strong leader who's invested in people development and creating environments where teams thrive Analytical thinker who can synthesize primary and secondary research into insights that drive real recommendations Organized operator who manages complexity well, delivers on time and on scope, and maintains control across multiple moving pieces Flywheel Commerce Network is committed to fair and equitable compensation practices. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. Salary Range $180,000 - $210,000 USD Working at Flywheel We are proud to offer all Flywheelers a competitive rewards package and unparalleled career growth opportunities and a supportive, fun and engaging culture. We have office hubs across the globe where team members can go to feel productive, inspired, and connected to others - team members go into Hub Offices 3x a week Flexible vacation time Great learning and development opportunities Benefits that help you live your best life Parental leave and benefits Volunteering opportunities If you’re looking to connect with teammates on a topic of inclusion and identity, chances are there’s an ERG for that. So you know: The hired candidate will be required to complete a background check Learn more about us here: Life at Flywheel The Interview Process: Every role starts the same, an introductory call with someone from our Talent Acquisition team. We will be looking for company and values-fit as well as your professional experience; there may be some technical role-specific questions during this call. Every role is different after the initial call, but you can expect to meet several people from the team 1:1 and there might be further skill assessments in the form of a Take Home Assignment/Case Study Presentation or Pair Programming/Live Coding exercise depending on the role. In your initial call, we will walk you through exactly what to expect the process to be. Inclusive Workforce Flywheel Commerce Network’s goal is to create a culture where all individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all people to feel included and empowered to contribute fully to our vision and goals. Flywheel Commerce Network is an Equal Opportunity Employer and participates in E-Verify. All applicants will receive fair consideration for employment. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know at [email protected] so that we can support you. For more information about what data we collect and how we use it, please refer to our . We leverage AI technology to streamline our hiring workflow, though all candidate decisions are made by our Talent Acquisition Team IMPORTANT ALERT: Please beware of fraudulent job communications from individuals falsely claiming to be from Flywheel. We've identified fraudulent activity through social media and messaging services purporting to be from Flywheel requesting payments for job- and recruitment-related expenses. Flywheel never asks candidates for personal information such as bank account data or tax IDs nor payments via social media or chat-based applications. Flywheel never asks candidates for personal information such as bank account data or tax IDs nor payments via social media or chat-based applications. Report suspected fraud to local authorities immediately. To learn more, click here . Please note, we do not accept unsolicited resumes from 3rd party Recruitment Firms. #LI-HYBRID

Requirements

Deep expertise in digital commerce, retail strategy, and how manufacturers and retailers operate and compete
Track record in professional services with proven success leading consulting engagements or strategic initiatives for senior clients
Strategic mindset with experience in FMCG, Retail, or Consulting—ideally with a digital commerce focus
Exceptional communicator with compelling presentation and storytelling skills; you can command a room and persuade with clarity
Strong leader who's invested in people development and creating environments where teams thrive
Analytical thinker who can synthesize primary and secondary research into insights that drive real recommendations
Organized operator who manages complexity well, delivers on time and on scope, and maintains control across multiple moving pieces

Responsibilities

Lead complex, multi-faceted client projects that directly influence business strategy—taking clients from challenge identification through research, ideation, planning, and final delivery
Build and coach high-performing project teams with clear processes, robust feedback, and a focus on growth
Translate research and insights into actionable strategies tied to client business objectives; identify growth opportunities and capability gaps
Present findings to senior stakeholders through dynamic presentations, workshops, and strategy sessions
Leverage cross-functional expertise to accelerate delivery and raise the bar on every project
Drive revenue and contribution margin targets while building lasting relationships at the senior executive level
Identify and conceptualize new service offerings by translating thought leadership into market-ready solutions
Proactively uncover opportunities within strategic accounts and position your team to win them
Build, develop, and retain a high-calibre team, setting performance KPIs, mentoring individuals on their career path, and creating an environment where people do their best work
Champion thought leadership across the team to ensure you're staying ahead of industry trends and strategic shifts
Define and implement best practices in consulting delivery; continuously improve processes and ways of working
Partner with the broader consulting leadership team to strategically allocate resources and optimize capacity