(USA) Senior Director, Communications - Health & Wellness

Walmart • Bentonville, AR

31d • $130,000 - $260,000

About The Position

As Senior Director of Health & Wellness Communications for Walmart U.S., you’ll define how millions of people experience Walmart’s commitment to better health. You’ll craft and lead bold, integrated storytelling that inspires trust, drives innovation, and brings Walmart’s mission to life—helping people save money and live better through better health. From strategy to story, you’ll shape how Walmart shows up as a healthcare leader for associates, customers, and communities across America. As a part of Global Communications, the Health & Wellness Communications team is focused on telling powerful stories about innovation, affordability, and connection—spanning pharmacy, optical, clinical care, medical affairs, and digital health. We work at the crossroads of retail, healthcare, and technology—turning insight into impact and purpose into progress. Collaborating across Corporate Affairs, Marketing, and Health & Wellness, you’ll help spark momentum around Walmart’s vision for a healthier, and more accessible future.

Requirements

• Executing bold, creative communications experience that enhances public perception of Walmart’s Health and Wellness business.
• Ability to shape the way customers experience our brand—through timely, relevant, and resonant communications.
• Experience navigating regulated industries and managing reputational and policy sensitivities.
• An understanding of how to communicate and partner within a complex, matrixed organization to maximize impact.
• Your confidence using data and insights as key components of strategy, targeting, and measurement.
• Your ability to take initiative, manage competing priorities, weigh and mitigate risks, and pivot as required.
• Curiosity around new ideas, testing new approaches, and pushing for constant improvement.
• Executive presence, thought leadership, and a knack for delivering compelling narratives in a fast-paced, ever-evolving environment.
• Understanding of the evolving health and wellness landscape, including consumer, policy, and technology trends.
• Bachelor’s degree in Communications, Public Relations, Political Science, or related field and 6 years’ experience in journalism, communications, or relevant area OR 8 years’ experience in journalism, communications, or relevant area.
• 2 years’ supervisory experience.

Nice To Haves

• Media Relations

Responsibilities

• Strategic Communications & Leadership Develop and execute an integrated communications strategy that supports Walmart’s Health & Wellness priorities, spanning pharmacy, optical, clinical services, medical affairs, the Research Institute, and digital health.
• Define and elevate Walmart’s position as a leader in accessible, affordable care through compelling storytelling and thought leadership.
• Partner closely with corporate communications and senior business leadership to ensure Health & Wellness communications are aligned with enterprise priorities and brand strategy.
• Executive Counsel Serve as a trusted advisor to the Health & Wellness and Walmart’s Corporate Affairs leadership team.
• Provide strategic counsel on brand reputation, messaging, and issues management.
• Anticipate emerging opportunities and risks in the health space and guide communications accordingly.
• Storytelling & Media Relations Lead proactive storytelling that showcases Walmart’s impact in advancing health equity and innovation.
• Build and maintain strong relationships with health, business, and consumer media outlets.
• Oversee narrative development, earned media strategies, and executive visibility programs that reinforce Walmart’s leadership in health and wellness.
• Integrated Collaboration Work cross-functionally with Corporate Affairs, Marketing, Public Policy, Government Relations, and business units to deliver coordinated, consistent messaging.
• Integrate Health & Wellness storytelling into Walmart’s broader enterprise narrative to drive understanding and engagement across audiences.
• Issues & Crisis Management Anticipate and manage communications around complex or sensitive healthcare issues.
• Partner with Legal, Operations, and Public Policy to protect and enhance Walmart’s reputation and maintain trust with customers, associates, and stakeholders.
• Team Leadership Lead, mentor, and inspire a high-performing Health & Wellness communications team.
• Foster a culture of creativity, collaboration, and accountability, balancing strategic vision with operational excellence.
• Digital & Innovation Mindset Leverage digital storytelling, AI tools, and emerging platforms to reach audiences in new and engaging ways.
• Use data, insights, and digital analytics to evaluate impact, optimize performance, and continuously improve communications effectiveness.

Benefits

• At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
• Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
• Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees