Senior Director Commercial Technology Delivery

SOLVENTUM

10d • Remote

About The Position

Senior Director Commercial Technology Delivery will lead the delivery and optimization of enterprise commercial technology platforms to enable growth and Commercial Excellence. With a strong base of Salesforce, Adobe, Sprinklr, and Cvent in place, the focus will be on maximizing business value through adoption, license optimization, rationalization of non-value-adding tools, and embedding AI and automation into the commercial ecosystem. This leader will work in close partnership with the enterprise IT leaders for our Global Business Units — who serve as primary technology partners to BU Presidents and own ERP and other business-specific platforms — as well as with the VP IT, Data, who defines the unified data platform strategy using a Snowflake data mesh. Together, these leaders will co-create strategies and ensure commercial platforms are data-enabled, integrated, and business-aligned.

Requirements

• Bachelor’s degree or higher (completed and verified prior to start)and 15+ years in IT, with at least 7 years leading CRM/MarTech ecosystems.
• 7+ years' experience in leading high performing teams
• Demonstrated success in transforming Salesforce and marketing platforms to drive commercial results.
• Strong experience in customer journey design, digital engagement, and commercial enablement.
• Exposure to AI/automation integration within commercial domains.
• Skilled in leading global teams, balancing growth enablement with cost optimization.
• Must be legally authorized to work in country of employment without sponsorship for employment visa status.

Nice To Haves

• Experience in regulated industries (med-tech, life sciences, healthcare, pharma) preferred.

Responsibilities

• Define and execute a global commercial IT roadmap aligned with BU and enterprise priorities.
• Partner with the GBU IT Vice Presidents to understand their business-unit requirements, priorities, and pain points for marketing, CRM, and technology operations.
• Translate those jointly defined needs into architecturally sound, compliant solutions that fit Solventum’s enterprise IT governance model.
• Act as the central coordination point among the GBU IT VPs and enterprise IT teams to ensure that commercial technology initiatives are aligned, standardized, and efficiently delivered
• Reinvent Salesforce usage and optimize the martech stack (Adobe, Sprinklr, Cvent) for adoption, ROI, and integration of AI/automation.
• Partner with GBU IT leaders to ensure enterprise commercial platforms integrate seamlessly with BU-specific systems.
• Collaborate with the VP IT, Data to ensure commercial IT leverages the unified data platform for trusted, business-ready insights.
• Define and enforce delivery standards, metrics, and KPIs across all commercial technology implementations.
• Centralize vendor management and technology spend to drive cost efficiency and license optimization
• Deliver agreed-upon solutions on time and within budget, monitor outcomes, and continuously adjust based on data and feedback.
• Ensure commercial platforms (Salesforce, Adobe, Sprinklr, Cvent) are data-enabled, AI-powered, and fully integrated with the enterprise data mesh (Snowflake).

Benefits

• Solventum offers many programs to help you live your best life – both physically and financially.
• To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.
• Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees