MX is a fintech company on a mission to empower the world to be financially strong. We build technology that helps banks, credit unions, and fintechs deliver smarter, more intuitive financial experiences to millions of people. Like many startups, we’ve navigated real growth challenges — and we’ve come out stronger on the other side. Today, MX is in a phase of renewed momentum and scale, with a solid foundation and a clear vision for what’s next. This is a place where thoughtful execution matters, innovation is encouraged, and individuals have real ownership over their work. Our culture values curiosity, accountability, and impact. We give people the space to question assumptions, design better solutions, and help shape how the company grows. If you’re looking to do meaningful work, influence outcomes, and grow alongside a company that’s ready to move fast, you’ll feel at home at MX. About the Role We are looking for a US-based Senior Director that would be a strategic, operational, execution, and escalation owner for all the site, infrastructure and cloud platform services. This role is personally accountable for the production reliability and stability, including owning US time-zone incidents, Sev 0/1 events, leading cutovers, and directly representing site, infrastructure and platforms to executive leadership during high-impact events. The expectation is that this leader stands front of the line during critical incidents and events like migration and stabilization, makes real-time decisions, and clearly articulates risk, impact, and trade-offs to executives under pressure. This front-line ownership is intentional but transitional. A core measure of success for this role is building the systems, operating model, delegation structure, and a strong leadership bench such that sustained, high-quality operations do not depend on the continuous personal presence of a single leader. The leader is expected to design for leverage: establishing clear ownership, developing managers/leaders, and embedding practices that scale reliability beyond individual heroics. In parallel, they are expected to lead the full lifecycle of our infrastructure transformation, from data center exit and AWS migration through steady-state cloud operations and platform maturity. Success is measured not just by completing the migration, but by leaving behind a durable operating model with clear delegation, on-call ownership, and predictable executive engagement. The ideal candidate will have personally led large-scale data center exits and Cloud migrations, not just advised or governed them.
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Job Type
Full-time
Career Level
Director
Education Level
No Education Listed