Senior Director, Clinical Risk Management - Risk Management - Full Time 8 Hour Days (Exempt) (Non-Union)

University of Southern California•Los Angeles, CA

About The Position

The Senior Director, Integrated Risk Management, is responsible for designing and executing the Keck Medicine of USC Office of Integrated Risk Management at the direction of the Executive Administrator. This position will demonstrate the leadership, innovation, and management necessary to identify, evaluate, mitigate and monitor the Health System's Clinical Risk. Senior Director will facilitate the identification of risk management trends across various entities and will be directly responsible for the data strategy and management required to build an integrated picture of system risk. In addition, the Senior Director will provide subject matter expertise support to both Hospital and Medical Group Risk Managers and Directors across Keck Medicine to establish best practices for adoption and assure the organization's policies and procedures are in full compliance with applicable regulations. The Senior Director is a key contributor to the development of the Health System's Risk Management Plan and ensures alignment across the system with its objectives. This role will demand excellent interpersonal skills, and he or she must be able to communicate authentically and diplomatically with a variety of leaders across all levels of the organization. The Senior Director will oversee clinical risk Directors and Managers and provide daily oversight of all clinical risk activities within each location. The Senior Director will coordinate with the Executive Administrator, Senior Director of Claims, Director of Safety and Loss Control to complete the Annual Risk Plan.

Requirements

Req Degree in a related field.
Req 5 years Five years of experience in increasingly responsible positions within Risk Management, Legal, and/or Clinical Setting
Req Experience managing in a complex organization with a variety of stakeholders required.
Req Demonstrated experience in providing support for risk management leadership in both the medical group and hospital setting.
Req Excellent data management and analysis skills required
Req Demonstrated ability to communicate effectively and diplomatically with a wide variety of constituents.
Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

Nice To Haves

Pref Masters or J.D. Degree in a related field.
Pref Experience in designing and executing a Health System-level Risk Management program.
Pref Experience at an Academic Medical Center.
Pref Certification - Job Relevant CPHRM Certification preferred

Responsibilities

Responsible for leading the development and execution of the Clinical Risk Management Team.
Responsible for the overall leadership in identifying, evaluating, and mitigating operational risk across Keck Medicine of USC.
Leads the organization in the identification and formulation of best practice procedures for the prevention of risk and response to adverse patient events.
Provides subject matter expertise support to Risk Managers and Directors, Hospitals and Medical Groups, across Keck Medicine of USC.
Key contributor to the development of the Health System Risk Plan and leads operational efforts aligning its objectives across Keck Medicine.
Oversees and provides consultation for the Culture of Safety Journey in coordination with the Directors for Keck Professionalism Program, Team STEPPS, Care for the Caregiver, SCORE Sensitive Exam/Procedures and Adverse Event Management.
Coordinates with Claims and Risk Finance Team.
Maintains current knowledge of applicable State and Federal regulations.
Ensuring System Risk Management policies and procedures are in compliance with applicable State and Federal regulations.
Cooperate with General Counsel to coordinate the investigation of events that could give rise to legal liability.
Provide guidance and expertise to the Clinical Risk Management of the Keck Medicine of USC Enterprise: ◦ Oversee high level incident reporting trends and provide recommendations for proactive means to address. ◦ Hold Risk team members accountable for the incident reporting system. ◦ Provide recommendations for safety, sentinel, never events. ◦ Lead the SERC/Root Cause Analysis Process, delegate when appropriate. ◦ Maintain membership in governance/committees to provide Risk Management consultation towards policies, initiatives, and activity at Keck Medicine of USC ◦ Provide risk consult recommendations when requested.
Continue and Innovate Office of Integrated Risk Management with Best Practices: ◦ Continue projects such as Risk Rounding internal to risk, Department protocol re-design, Great Catch program, or as Risk plan indicates ◦ Identify gaps in best practices and implement, as appropriate, to the Office of Integrated Risk Management or for the Keck Medicine of USC enterprise in efforts of risk mitigation
Responsible for the development of a data strategy that informs key leadership and the Governing Board of an integrated picture of System Risk.
Interprets metrics from across the system to identify System trends related to Risk Management to support proactive identification and monitoring.
Responsible for consultation to Risk Divisions on data management and analysis of Health System Risk Metrics.
Grow the Data Analytics usage of the Office of Integrated Risk Management ◦ Continue and oversee expansion of data for meaningful use within the organization. ◦ Hold Risk team member(s) accountable for providing reports, as appropriate, in a timely manner. ◦ Innovate the use of data to empower decisions across the enterprise to make impactful change.
Responsible for the management of Health System Integrated Risk Management Budget.
Ensures resource utilization in a cost-effective manner.
Demonstrates excellent interpersonal skills necessary for effective collaboration with individuals across all levels of the Health System.
Promotes authentic and diplomatic communication necessary for the successful implementation of system-wide Risk Management objectives.
Demonstrates skill in clearly communicating complex problems and objectives across various levels from informal to the System Board.
Responsible for identifying and coordinating strategic educational training opportunities across the health system for faculty and staff.
Develop Educational Programming standardization and identify areas needing further training: Coordinate and identify areas requiring education on Risk Management preventative strategies, patient safety, and Culture of Safety. Present to identified areas as expert. Hold Risk team member(s) accountable for continuing efforts to educate on the importance of incident reporting and patient safety.
Continue efforts in building robust intranet site for the Office of Integrated Risk Management.
Perform other duties as assigned.