Senior Director, Client Experience Delivery & Adoption
Northwestern Mutual
248d•$123,480 - $229,320
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About The Position
As a part of Northwestern Mutual’s Strategy function, the Client Experience team brings our enterprise and client experience strategy to life for our clients. This team drives and advocates for the client experience across our various platforms and serves as a key point of contact across our strategy, business and field representative teams. The Sr. Director of Client Experience is a pivotal role in defining and driving client experience objectives and key results across various platforms. The role requires strong collaboration with cross-functional partners to ensure seamless execution of strategies that enhance client engagement and experience.
