Office of CEO, Stellarus

Blue Shield of California•Oakland, CA

12d

About The Position

The Senior Director, Chief of Staff to the CEO is a strategic leadership role responsible for driving enterprise-wide priorities, ensuring operational excellence, and enabling the CEO’s vision across the organization. Serving as a trusted advisor, the Chief of Staff leads cross-functional initiatives, manages Board and executive communications, and facilitates decision-making processes to advance corporate objectives. This role is pivotal in aligning senior leadership, optimizing resources, and fostering a culture of accountability and innovation.

Requirements

Minimum of 15 years relevant experience including 10 years in management roles.
Prior experience as a Chief of Staff or in a similar executive advisory capacity.
Bachelor’s degree required
Exceptional verbal and written communication skills, including executive and board presentation experience.
Proven ability to influence and drive performance across senior leadership teams.
Experience managing mid- to large-size teams and leading cross-functional initiatives.
High emotional intelligence, executive maturity, and resilience in dynamic environments.
Capable of challenging senior and line management in a constructive, balanced way, offering solutions and fresh thinking.
Seasoned business judgment, board-level stature and a passion for increasing member value and improving processes across the enterprise.

Nice To Haves

Master’s degree preferred.
Background in strategy, operations, finance, or consulting preferred.
Experience driving complex, multi-faceted projects to successful completion.

Responsibilities

Translate the CEO’s vision into actionable strategies and initiatives that align with organizational goals.
Lead enterprise-wide integration efforts, ensuring cross-functional collaboration and synergy.
Serve as a thought partner and provide strategic advice and support to the CEO on matters relating to company goals, initiatives, and structure.
Conduct market, competitive, and organizational analyses to inform executive decision-making and maintain a forward-looking view of opportunities, risks and dependencies affecting organizational performance.
Drive operational excellence by identifying and implementing process improvements, efficiency measures, and key performance indicators (KPIs).
Design, implement, and manage governance models to ensure accountability, compliance, and risk mitigation.
Program and project manage critical initiatives on behalf of the CEO, ensuring timely and impactful execution.
Oversee executive-level communications in partnership with Corporate Communications, including briefing materials, board presentations, and enterprise-wide messaging.
Act as a central conduit between the CEO and key stakeholders, strengthening cross-functional engagement and decision-making.
Partner with external affairs, community engagement, and government relations to represent the CEO’s office with key stakeholders, including regulators, community leaders, and provider partners.
Facilitate meetings and workshops for the Executive Leadership Team, Board of Directors, and other groups.
Lead high-performing, matrixed teams; mentor talent and foster an inclusive, innovative culture.
Champion cultural transformation efforts, ensuring alignment with enterprise values and leadership principles.
Support the CEO in preparing for board meetings and external engagements.
Ensure confidentiality and act as a liaison between the CEO and other constituencies.