Senior Director, Center for Information Services

Jewish Council For The Aging Of Greater Washington • Rockville, MD

276d • $80,000 - $86,000

About The Position

The Jewish Council for the Aging (JCA), located in Montgomery County, Maryland helps the wider community thrive by providing programs and services that support older adults and their families and build bridges across generations. Our focus includes empowering independence for seniors through transportation and employment programs, offering solutions to families seeking information and support around aging through our Senior HelpLine and Medicare information services as well as our Kensington Clubs for people with early-stage dementia, and building caring connections across generations through our Interages® Center that connects seniors with K-12 students. Last year JCA directly served more than 9,000 people and indirectly touched at least 18,000 through social media, the website, and the Senior Resource Guides published in Washington Jewish Week. JCA serves seniors of all faiths, races, ethnicities, and income levels throughout the Washington region.

Requirements

• At least seven years' experience in managing complex community service programs for older people or disabled adults.
• Demonstrated capability to establish and achieve demonstrable program objectives.
• Experience managing social service contracts at the federal, state or local level.
• Outstanding ability to maximize limited resources, develop program budgets, and forecast and control variances.
• Outstanding ability to plan and direct workflow to meet deadlines and multiple workplace demands.
• Strong computer skills including expertise in using Excel, Word, Acrobat, and Outlook required.
• Working knowledge of social service databases preferred.
• Experience managing a diverse, mission-driven staff team.

Responsibilities

• Develops and manages the Center for Information Services, which includes the Senior HelpLine, Connect-A-Ride, Escorted Transportation, VillageRides, and the State Health Insurance Assistance Program.
• Works closely with grant funders, overseeing programs' budgets and reporting, and ensuring contract/grant compliance.
• Administers, monitors, and continuously improves JCA's wide range of Information Services programs.
• Supervises staff and ensures optimal administration and operation of the current programs including multiple grant-funded projects and contracts with public entities.
• Establishes and implements new marketing strategies as well as synergistic relationships with other organizations to grow programs.
• Establishes standards of excellence for each of the Information Services Programs and measures program performance.
• Works closely with advisory committees of the JCA Board and with the Board itself.
• Represents Information Services programs and JCA overall before diverse organizations in the Greater Washington area.
• Helps to set the vision, pace, culture and program mix of the JCA organization.
• Develops budget and timelines for Information Services programs.
• Maintains timely records of program operations for granting agencies and others.
• Collaborates with the Development Department staff to secure Information Services-related grants funding.
• Carries out all duties and responsibilities in a manner that protects the health information of JCA clients.
• Performs other related duties as assigned.

Benefits

• 403(b)
• 100% company-funded Defined Contribution Retirement Plan after 2nd year
• Health and dental plans available to those working over 20 hours weekly
• Life insurance
• Short and long-term disability insurance
• Paid time off to include company and individual holidays, vacation, and sick leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: Bachelor's degree