Senior Director, Business Management (Wealth Management & Advice Solutions - Chief Administrative Office)

TIAA • Frisco, TX

6d

About The Position

Business Management The Business Management job is responsible for providing strategic advice for the assigned business area. While focusing on the highest level projects, this job executes strategic business management consulting by analyzing metrics and presentations to support business strategies, driving business management policies and routines, and being the central point of contact for leaders in the execution of business management tasks. This job is a recognized master in the Business Management area. Key Responsibilities and Duties Acts as a technical/functional master in assigned area and makes decisions on tactical issues that impact the business. Oversees the implementation of policies and procedures in support of the business area strategy. Drives process improvements in assigned business area. Analyzes and reports to senior management on area data (financial, headcount, etc.) and performance metrics. Oversees business management projects by monitoring and tracking risks, issues and action items. Drives and oversees meeting planning in support of business projects and objectives. Influences the development of new strategic initiatives through tracking budgets and milestones. Educational Requirements University (Degree) Preferred Work Experience 5+ Years Required; 7+ Years Preferred Physical Requirements Physical Requirements: Sedentary Work Career Level 9IC This role serves as Senior Director, Business Manager to help provide partnership support to the strategic governance of Wealth Management and Advice Solutions.

Requirements

• Self-starter with ability to work independently and think critically
• Excellent project management capabilities for complex, large-scale initiatives
• Demonstrated business performance measurement experience
• Ability to manage multiple priorities in a fast-paced, changing environment
• Strong tolerance for ambiguity while maintaining focus on results
• Superior written and oral communication skills
• Ability to distill complex information into clear, concise content for all levels
• Demonstrated skill in influencing senior leadership
• Effective development and delivery of key messages
• Strong relationship building across all organizational levels
• Collaborative approach within geographically distributed teams
• Strategic thinker who effectively navigates cross-functional environments
• Commitment to continuous improvement
• Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, SharePoint, Teams)
• Highest integrity and professional standards
• Discretion with sensitive information
• Adaptability and flexibility in changing business environments
• 5+ Years Required

Nice To Haves

• Benefit if candidate has experience with AI and Generative AI skills
• 7+ Years Preferred
• University (Degree) Preferred

Responsibilities

• Acts as a technical/functional master in assigned area and makes decisions on tactical issues that impact the business.
• Oversees the implementation of policies and procedures in support of the business area strategy.
• Drives process improvements in assigned business area.
• Analyzes and reports to senior management on area data (financial, headcount, etc.) and performance metrics.
• Oversees business management projects by monitoring and tracking risks, issues and action items.
• Drives and oversees meeting planning in support of business projects and objectives.
• Influences the development of new strategic initiatives through tracking budgets and milestones.

What This Job Offers

• Job Type: Full-time
• Career Level: Director