Senior Director, Business Development

Expedia Group • Austin, TX

6d

About The Position

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. General Manager, Escapia Introduction To The Team: Travel Partnerships and Advertising helps partners, including hotels, vacation rentals, airlines, destination marketing organizations (DMOs) and more, deliver excellent traveler and B2B experiences. We drive growth for our partners and the Expedia Group marketplace through competitive supply and our leading advertising and travel media network. Expedia Group is seeking an experienced, results-oriented General Manager for Vrbo to lead and drive growth in our property management software business and lead the business into a new direction. Vrbo is the leading provider of software solutions for professional vacation rental managers and innkeepers. Our tools provide essential technology for highly effective management of business operations, as well as results oriented distribution and marketing, to drive success for our customers. Make An Impact! The General Manager will own the strategic vision, commercial models, technology advancement, go-to-market plans, branding initiatives and global expansion of our Escapia software. By aligning sales, customer service, product, marketing and engineering, the General Manager will need to work with executive leadership teams in order to gather the proper resources and support to execute on the vision and new strategy. The General Manager, Escapia is based at Vrbo’s global headquarters in Austin, TX.

Requirements

• You demonstrate excellence in the following competencies: Establishing Strategic Direction: establishes and commits to both the short-term changes and the long-term business direction based on an analysis of systemic information and consideration of resources, market drivers, and organizational values
• Passion for Results: drives high standards for individual, team, and organizational accomplishments; tenaciously works to meet or exceed challenging goals; derives satisfaction from goal achievement and continuous improvement. Uses data to support accomplishments and results
• Operational Decision-making: secures and compares information from various sources to identify business issues; committing to an action after weighing alternative solutions against important decision criteria
• Driving Execution: translates strategic priorities into operational reality; aligns communication, accountabilities, resource capabilities, internal processes, and ongoing measurement systems to ensure that strategic priorities yield measurable and sustainable results
• Empowerment: shares authority and responsibilities with others to move decision-making and accountability downward through the organization, enables individuals to stretch their capabilities, and accomplish the business unit’s strategic priorities
• Building Organizational Talent: establishes systems and processes to attract, develop, engage, and retain talented individuals; creates a work environment where people can realize their full potential, thus allowing the organization to meet current and future business challenges
• Business Acumen: demonstrates a keen understanding of basic business operations and the organizational levers that drive profitable growth; draws from personal experience to quickly evaluate business plans and processes to identify data or recommendations that need further investigation
• Selling the Vision: vividly communicates to internal and external audiences a compelling view of the future state to help others understand and feel how business outcomes will be different when the vision and values become a reality
• Designing and delivering technology-driven business solutions to small and medium-sized software businesses.
• Previous experience in business/organization change management. Migrations, consolidations and integrations, impacting both customers and employees
• Experience in managing multiple teams across different locations, including international teams. Current teams reside in Denver, Seattle, Austin and Australia
• Travel on a regular basis to various office locations, including international travel
• Marketing and re-branding during strategic redirection
• Leading and developing teams in a matrix organization; requiring the ability to influence and execute across direct and indirect teams
• Presenting in front of large audiences, including internal stakeholder meetings as well as external conference and market events
• Identifying, hiring, training, developing, and retaining a strong team across multiple locations
• Driving large scale change in a fast paced environment
• Successfully building positive, collaborative relationships with internal and external partners and customers
• Developing a positive corporate culture in line with organizational values
• P&L ownership/management experience

Nice To Haves

• Previous experience with mergers and acquisitions a plus

Responsibilities

• Lead the Escapia Software business strategy & execution towards a new solution with maximization of competitive advantage on both technology and commercial terms; and in support of Expedia’s organization-wide vision and objectives
• Develop an international strategy that allows the product to re-launch in current markets
• Create a global expansion plan that will enter new markets and develop an international presence
• Create new commercial terms for the business that will drive revenue based on Expedia and Vrbo business initiatives and positioning the software competitively in the market
• Ensures alignment between people, processes, goals and strategies to drive precise execution of business objectives, especially in achieving alignment on the new strategy and business model
• Determine key business KPIs and reporting metrics to track the success of current business as well and the new business model moving forward.
• Provides leadership and direction to the leaders of the Escapia Software Marketing and Sales teams to meet or exceed acquisition and account management goals; as well as to the leader of the HomeAway Software Customer Support team to ensure the highest levels of customer satisfaction, service delivery and new customer onboarding
• Builds an inspiring culture by attracting, developing and retaining talented team members. Encourages a culture of excellence by setting high standards, providing experienced mentorship, holding people accountable for excellence, and recognizing and rewarding top performance
• Works in partnership with the product management and development teams to establish a compelling product vision and roadmap. Assist in holding these teams to jointly agreed upon goals for the new strategic vision as well as product roadmaps items moving forward.
• Ensure that the software stays ahead in development by partnering with engineering and product teams to leverage Expedia & Vrbo insights and technology advancements
• Serves as an influential leader for the external market, among customers, corporate partners and the industry as a whole. Cultivates and drives innovation, as well as effective, efficient execution of processes and programs

Benefits

• full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources
• medical/dental/vision
• paid time off
• Employee Assistance Program
• wellness & travel reimbursement
• travel discounts
• International Airlines Travel Agent (IATAN) membership

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed