Senior Director BPS Solution Architect Lead - REMOTE U.S.

NTT DATA • Plano, TX

71d • $149,500 - $304,000 • Remote

About The Position

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Digital BPS Solution Architect Lead to join our team in the United States (US). The BPS industry is undergoing a dramatic transformation, driven by rapid advancements in intelligent automation and AI. Your expertise will ensure that our clients receive forward-thinking solutions that address their unique business challenges while aligning with industry best practices. Your role is crucial for NTT DATA as we expand our global footprint, drive revenue growth, and deliver unmatched value in a highly competitive market.

Requirements

• 10+ years of experience in solution architecture with an emphasis on business process services (BPS).
• 7+ years of experience with deep industry knowledge in any of the following industries: Healthcare, BFS (Banking, Financial Services).
• 5+ years of hands-on experience with automation and machine learning solutions.
• 5+ years of experience developing financial models for solution proposals.
• Experience communicating business value propositions to executives—both orally and in writing.
• Bachelor's degree in computer science or a related field.

Nice To Haves

• Master's or PhD degree.
• Certification or advanced degree in AI or machine learning.
• Experience designing solutions for global clients.
• Strong executive-facing presence and customer acumen.
• Proven ability to work independently and as part of a global team.

Responsibilities

• Refine our service offerings and technical solutions, and drive continuous innovation that aligns with client needs and market demands.
• Propose innovative solutions and deliver value-added architectural designs that will strengthen client relationships and foster long-term partnerships.
• Drive solution design by collaborating with stakeholders at all levels to align technical solutions with business objectives and deliver exceptional client value.
• Lead and provide architectural expertise for BPS solutions to ensure solutions align with client business goals and future-thinking industry best practices.
• Own the end-to-end solutioning process, independently responding to RFPs and developing compelling, differentiated proposals.
• Provide expert consulting on technology options, leveraging GenAI and AI-based platforms to maximize client outcomes.
• Facilitate workshops and close discussions with client stakeholders to draw out and define both technical and functional requirements.
• Develop and articulate Points of View that outline scope, due diligence, approach, and business/cost benefits for clients and internal teams.
• Collaborate closely with NTT DATA's global business and technical stakeholders to deliver scalable, innovative solutions across regions.
• Drive revenue generation through your technical expertise and ability to identify upsell and cross-sell opportunities.

Benefits

• Medical, dental, and vision insurance with an employer contribution.
• Flexible spending or health savings account.
• Life and AD&D insurance.
• Short and long term disability coverage.
• Paid time off.
• Employee assistance.
• Participation in a 401k program with company match.
• Additional voluntary or legally-required benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree