Senior Director, Benefits

GXO Logistics • New York, NY

92d

About The Position

We are seeking a strategic Senior Director of Benefits to lead our benefits function and drive GXO's benefits strategy across the regions. This role is pivotal in architecting, scaling, and optimizing benefits programs that support GXO's diverse and evolving workforce. You will oversee multiple teams, collaborate with senior leaders, and engage with global partners to ensure GXO's benefits offerings are competitive, compliant, and aligned with organizational objectives.

Requirements

• Bachelor's degree or equivalent work/military experience
• 10+ years of progressive experience in U.S. and international benefits, with at least 5 years in a senior leadership role
• Proven experience leading large, multi-regional teams and managing complex vendor relationships
• Strong knowledge of ERISA, ACA, COBRA, HIPAA, 409A, and other global compliance regulations
• Strong business acumen, strategic planning, and financial modeling capabilities
• Proficiency in Microsoft Office and HR technology platforms (Darwin, Workday, etc.)
• Exceptional organizational, communication, and executive stakeholder management skills

Nice To Haves

• Experience in logistics, manufacturing, or large-scale shift-based environments
• Strong analytical, research, and problem-solving skills
• Ability to drive innovation, lead transformation, and deliver results in a global, matrixed organization
• International benefits experience

Responsibilities

• Shape and execute GXO's global benefits strategy in alignment with business growth, workforce needs, and cost objectives.
• Lead, mentor, and develop a high-performing, multi-regional benefits team and empower their professional growth.
• Oversee the design, implementation, and continuous improvement of benefits programs for all employee segments, including union, non-union, and international populations.
• Partner with executive leadership, finance, legal, and HR to align benefits strategy with business priorities and drive change initiatives.
• Ensure global compliance with all relevant regulations (ERISA, ACA, HIPAA, local country requirements), governance standards, and risk management protocols.
• Direct vendor strategy and negotiations, managing relationships with brokers, consultants, insurers, and wellness partners to optimize service and value.
• Drive benefits innovation—leveraging technology platforms to enhance employee experience and automate administration at scale.
• Lead annual renewals, plan design, and cost modeling, providing strategic recommendations to executive teams.
• Champion global well-being, mental health, and safety initiatives tailored to the demands of logistics and supply chain work.
• Develop and oversee communication strategies that increase employee engagement, understanding, and participation in benefits programs worldwide.
• Represent GXO externally at industry forums and ensure best practice benchmarking.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Life insurance
• Disability coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Warehousing and Storage
• Education Level: Bachelor's degree