Senior Director, Audit and Advisory Services

Manulife • Boston, MA

126d • $120,750 - $217,350 • Hybrid

About The Position

We are a thriving, energetic, and collaborative team dedicated to driving value and fostering a culture of excellence within Manulife. Joining our team means taking on a pivotal role in providing independent and objective assessments to strengthen governance, risk management, compliance, and internal control within a leading auditing group. We embrace innovative ideas to deliver efficient, effective, and insightful audit results.

Requirements

• Over 10 years of experience in internal/external audit, risk management, or investment-related fields.
• Bachelor's degree required; advanced certifications (CPA, CIA, CISA, CA) are a plus.
• Knowledge of Internal Audit standards, control frameworks, risk management, and regulatory requirements, particularly in the investment and US retirement sectors.
• Strong analytical skills with the ability to understand business processes, assess risks, and provide practical, valuable recommendations.
• Excellent communication skills, both verbal and written, with the ability to engage and influence team members.
• Dedicated to achieving goals while prioritizing quality and ongoing improvements.
• Ability to work independently while leading and developing a team, managing multiple priorities, and meeting deadlines.
• Innovative approach with a focus on enhancing audit quality and process efficiency.
• Experience in agile environments (e.g., agile auditing, agile projects) is beneficial.
• Solid understanding of technology's impact on business risks.
• Proficiency in using data analytics to enhance audit coverage and efficiency.

Responsibilities

• Lead and inspire a team of professionals in performing US and Europe Retail Wealth audit projects, reporting progress to AVP and VP.
• Forge strong relationships with business units, particularly in US and Europe Retail Wealth and US Retirement sectors.
• Oversee audit teams to ensure high-quality work that meets departmental and IIA standards.
• Lead multiple projects efficiently, addressing any timing or budget issues with leadership.
• Assess business unit risks, develop audit scopes, and evaluate control effectiveness.
• Craft clear, engaging audit reports with concise executive summaries and risk management ratings.
• Present findings to management, resolve issues, and agree on actionable solutions.
• Track and ensure resolution of open audit issues.
• Mentor and provide feedback to staff, enhancing their development and performance.
• Leverage technology and data analytics to boost audit efficiency and effectiveness.
• Coordinate annual SOX and MAR testing with management, external auditors, and other teams.
• Contribute to annual audit planning and risk assessment for assigned areas.
• Schedule audit projects, optimize resource use, and promote staff development.
• Offer risk management consulting to business units through recommendations and engagements.
• Recruit and nurture top talent, maintaining high team engagement.
• Collaborate with peers to drive continuous improvement in the Audit function.
• Support external auditors and manage special investigations or consulting projects as needed.

Benefits

• Health insurance
• Dental insurance
• Mental health benefits
• Vision insurance
• Short- and long-term disability insurance
• Life and AD&D insurance coverage
• Adoption/surrogacy benefits
• Wellness benefits
• Employee/family assistance plans
• Retirement savings plans (including pension/401(k) savings plans)
• Global share ownership plan with employer matching contributions
• Financial education and counseling resources
• Generous paid time off program including up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree