Senior Director, Assurance & Controls

BigCommerce•San Francisco, CA

19d

About The Position

Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce , Feedonomics , and Makeswift , we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you. Lead the end-to-end SOX compliance program, including annual scoping, risk assessment, control design, testing, remediation, and reporting. Serve as a strategic partner to Accounting, Finance, Business Technology, Data, and Legal teams to embed strong controls into business and technology processes. Maintain hands-on involvement in the evaluation of financial, operational, and system-based controls, including automated and IT dependent controls. Partner with technology and project teams on pre- and post-implementation activities for new systems, upgrades, and enhancements, ensuring control considerations are incorporated throughout the SDLC. Drive continuous improvement by identifying opportunities to streamline controls, eliminate redundancies, and improve documentation quality and efficiency. Support data governance initiatives by collaborating with data and analytics teams to ensure data integrity, consistency, and appropriate controls over key financial data. Lead coordination with external auditors and internal stakeholders to support audits, walkthroughs, and testing activities. Partner with the CIO organization, IT Security, and Governance, Risk, and Compliance teams to align activities and streamline workflows, while maintaining clear ownership of SOX and ICFR responsibilities. Prepare clear, concise reporting for senior leadership and the Audit Committee of the Board of Directors, including insights on control effectiveness, emerging risks, and remediation progress. Lead, mentor, and develop team members, fostering a culture of accountability, collaboration, and continuous learning.

Requirements

Bachelor’s degree in Accounting, Finance, or a related field.
CPA or equivalent professional certification preferred.
15+ years of progressive experience in SOX compliance, internal controls, accounting, audit, or related disciplines, including senior leadership experience.
Deep understanding of ICFR and SOX requirements in a public company environment.
Demonstrated experience partnering with technology and engineering teams on system implementations, upgrades, and SDLC related control considerations.
Experience designing or evaluating controls over complex, data-driven, and automated processes.
Strong attention to detail with the ability to think strategically and operate effectively in a fast-paced, evolving environment.
Proven ability to communicate complex concepts clearly to both technical and non-technical stakeholders.
Experience identifying efficiencies, improving processes, and driving meaningful change across cross-functional teams.
A collaborative, hands-on leader who thrives at the intersection of accounting, technology, and data.

Nice To Haves

Background in public accounting or advisory services supporting large, complex public companies.
Experience supporting finance or accounting transformation initiatives, including analytics, automation, or process redesign.
Exposure to data governance, advanced analytics, or emerging technologies that support scalable compliance and reporting.

Responsibilities

Lead the end-to-end SOX compliance program, including annual scoping, risk assessment, control design, testing, remediation, and reporting.
Serve as a strategic partner to Accounting, Finance, Business Technology, Data, and Legal teams to embed strong controls into business and technology processes.
Maintain hands-on involvement in the evaluation of financial, operational, and system-based controls, including automated and IT dependent controls.
Partner with technology and project teams on pre- and post-implementation activities for new systems, upgrades, and enhancements, ensuring control considerations are incorporated throughout the SDLC.
Drive continuous improvement by identifying opportunities to streamline controls, eliminate redundancies, and improve documentation quality and efficiency.
Support data governance initiatives by collaborating with data and analytics teams to ensure data integrity, consistency, and appropriate controls over key financial data.
Lead coordination with external auditors and internal stakeholders to support audits, walkthroughs, and testing activities.
Partner with the CIO organization, IT Security, and Governance, Risk, and Compliance teams to align activities and streamline workflows, while maintaining clear ownership of SOX and ICFR responsibilities.
Prepare clear, concise reporting for senior leadership and the Audit Committee of the Board of Directors, including insights on control effectiveness, emerging risks, and remediation progress.
Lead, mentor, and develop team members, fostering a culture of accountability, collaboration, and continuous learning.