Senior Director, Advancement Services and Operations

California State University•Fullerton, CA

About The Position

California State University, Fullerton (Cal State Fullerton) is a leading public university committed to student success, academic excellence, and inclusive excellence. The university fosters a collaborative environment that supports teaching, research, and service while promoting innovation and professional growth. Cal State Fullerton is both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution, and a recipient of the Seal of Excelencia (2021 and 2024) from Excelencia in Education. Joining Cal State Fullerton means becoming part of a community dedicated to advancing student achievement, career success, and economic mobility. The office of Central Development within the Division of University Advancement is dedicated to increasing community, tradition, and contributions to the University by working together with the campus community. A strong foundation of supporters is essential to enhancing academic innovation, empowering students, transforming campus structures, and enriching the community. Through gifts large and small, Cal State Fullerton elevates the potential of our remarkable students. We seek an exceptional individual to join our team as the Senior Director, Advancement Services and Operations (Administrator II). The ideal candidate in this role should have a positive attitude, an active, energetic mind, and a leadership style that is characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness. Reporting to the Associate Vice President (AVP) of Central Development, the Senior Director of Advancement Services and Operations is responsible for overall leadership and success of the Advancement Services Department staff, including operational and infrastructural planning related to staffing and resources for Gift Administration, Advancement Database, and Prospect Management. Works with the Advancement Services managerial team and the AVP of Central Development to determine policy/guidelines, best practices, and procedures on a macro level for both internal and external stakeholders. Provides high-level oversight, recommendations, and strategic support of gift accounting, recording, receipt, and preparation of various fundraising and engagement reporting functions. Plays a key leadership role within University Advancement in the establishment and updating of policies and procedures in regard to gift acceptance, receipting of donors, and compliance reports to the Vice President of University Advancement and the Chancellor’s Office of the CSU. Provides oversight and makes recommendations based upon best practices and new technologies of data and records integrity efforts for the University Advancement division. In partnership with the AVP of Central Development, the Senior Director reviews and recommends enhanced resources of staff, consultants, hardware, and/or software to ensure impactful actions for development success across the division. Other duties as assigned.

Requirements

Bachelor’s degree from an accredited four-year college or university.
Four to five years of direct experience working in administration of fundraising, sales, or database environment with supervisory management experience.
Knowledge of accounting principles and financial reporting and ability to understand the Council for Advancement and Support of Education (CASE) Reporting Standards, Internal Revenue Services (IRS) Regulations and other governing policies and procedures at the local, state, and federal levels as it pertains to fundraising and philanthropic activities.
The ability to manage staff at a high level and direct projects and operations.
Excellent verbal and written communication skills are essential.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment.
A valid California driver’s license.

Nice To Haves

Master's degree from an accredited college or university.
A fundamental understanding of fundraising is preferred to perform the duties of the position.
Specific experience with a fundraising database/Customer Relationship Management (CRM) such as Blackbaud RE/NXT is desired.
High skill level in computer programs including Excel, Word, Access, and project management software use and management is preferred.

Responsibilities

Responsible for overall leadership and success of the Advancement Services Department staff, including operational and infrastructural planning related to staffing and resources for Gift Administration, Advancement Database, and Prospect Management.
Works with the Advancement Services managerial team and the AVP of Central Development to determine policy/guidelines, best practices, and procedures on a macro level for both internal and external stakeholders.
Provides high-level oversight, recommendations, and strategic support of gift accounting, recording, receipt, and preparation of various fundraising and engagement reporting functions.
Plays a key leadership role within University Advancement in the establishment and updating of policies and procedures in regard to gift acceptance, receipting of donors, and compliance reports to the Vice President of University Advancement and the Chancellor’s Office of the CSU.
Provides oversight and makes recommendations based upon best practices and new technologies of data and records integrity efforts for the University Advancement division.
In partnership with the AVP of Central Development, the Senior Director reviews and recommends enhanced resources of staff, consultants, hardware, and/or software to ensure impactful actions for development success across the division.
Other duties as assigned.