Senior Direct Bill Specialist

Shepherd Insurance LLC•Carmel, IN

11d

About The Position

This is an ideal opportunity to work at a growing organization with a strong family culture. Shepherd Insurance is a privately-owned insurance agency that has delivered risk management solutions since 1977. With a wide variety of insurance and financial products, we are among the largest independent agencies in the country. The Senior Direct Bill Commission Processing Specialist is an experienced professional responsible for end-to-end direct bill commission processing, reconciliation, and validation. This role requires strong knowledge of carrier commission statements, producer compensation structures, and agency accounting workflows. In addition to daily commission processing, the position plays a key role in monthly commission payable review, acquisition revenue posting, and the Accounts Payable function, supporting company-wide invoice processing and electronic payments.

Responsibilities

Independently process daily direct bill commission statements with minimal supervision.
Retrieve and analyze commission statements from multiple insurance carrier portals.
Process commission data through the company’s AI automation system, reviewing outputs for accuracy and completeness.
Perform detailed reviews of producer commission splits, overrides, and rate structures.
Provide positive, prompt service to team as needed.
Assist in maintaining, auditing, and updating individual producer commission rate schedules.
Post direct bill commission entries into the agency management system, ensuring proper coding and documentation.
Research, resolve, and document commission discrepancies and variances.
Review commission payable on a monthly basis to ensure accuracy and completeness.
Ensure timely and accurate posting of acquisition revenue each month.
Support month-end close activities related to commissions and revenue recognition.
Assist with audit requests and internal controls related to commission processing.
Take ownership of the Accounts Payable function as the role evolves, ensuring timely and accurate processing.
Manage company-wide invoice processing, including verification of proper approvals and supporting documentation.
Oversee execution of electronic payments (ACH, wire, and vendor portal transactions) in alignment with company policies and controls.
Maintain complete and accurate records of invoices, payments, and vendor information.
Serve as the primary point of contact for internal teams and vendors regarding invoice status, payment inquiries, and issue resolution.
Perform other related duties as assigned.