Senior Digital Product Designer

Freddie Mac•McLean, VA

16d•$117,000 - $175,000

About The Position

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: Freddie Mac Multifamily is seeking a Senior Digital Product Designer who is eager to be at the forefront of advancing our design practice. At Freddie Mac, you will play a crucial role in building a better housing finance system. You’ll be part of a team dedicated to making homeownership and rental housing more accessible and affordable across the nation. The Freddie Mac Multifamily UX Team is looking for a Designer who is not content with the status quo. We need individuals who ask tough questions, think critically, and take bold actions to get things done. If you have a growth mindset, solve problems through design, and thrive at the intersection of people and technology, we encourage you to apply today! Our Impact: The Multifamily UX team is more than just design. We are a trusted partner in our agile product development environment, responsible for Research, UX Design, UI Design, and Information Architecture. We ensure that the design of our technical solutions represent and meet the needs of our users by gaining a true appreciation for their needs and by putting them at the center of our decision-making process. The team provides thought leadership and ideas, as well as concepts through research readouts , workflows , wireframes, prototypes, storyboards , (and more!) and strives for evidence based decisioning, testing with users early and often. Together, we influence the direction, prioritization, and development within our technology organization. We work with our business and technology partners to deliver successful product outcomes, using a methodical human-centered design approach. We provide research, analysis, and design support for a robust portfolio of enterprise applications, identifying key opportunities to deliver value and reduce risk. We ensure our customer experiences are as thoughtful, effortless, and enjoyable as possible.

Requirements

5+ years of design or product strategy, visual or interaction design, and experience design
Bachelor's degree in UX Design, Interaction Design, Graphic Design, Product Design, or equivalent work experience
Understand the application and implementation of the Design Thinking methodology
Experience in us ability testing, ensuring customer feedback is incorporated into future design increments
Experience in ethnographic research is a plus
Proficient in design tools such as Figma, Sketch, Adobe XD, or equivalent (Figma experience preferred )
Experience working within Agile product teams

Nice To Haves

Preferred 8-10 years of relevant professional experience
Ability to translate user needs into intuitive and functional designs
Good interpersonal skills, both written and verbal
Eagerness to learn and adapt in a fast-paced environment
Self-starter and self-motivated.
Ability to work & collaborate effectively in a team environment

Responsibilities

Collaborate with multi-functional teams, including product owners, developers, and stakeholders to understand requirements and user needs.
Create wireframes, prototypes, and high-fidelity designs for web and mobile applications that align with modern industry standards.
Participate in user research activities, such as usability testing, interviews, and surveys, to gather insights and refine design solutions.
Contribute and ensure designs are in line with our Freddie Mac Design System and industry standard methodologies.
Stay up to date with the latest UX design trends, tools, and techniques.
Present design concepts and solutions to partners and capture feedback for iterative improvement.
Own a solution from start to finish – from managing partners, to gaining alignment, to supporting product teams.
Work with fellow design leaders to ensure consistency in patterns and experience needs that span the entire suite of tools and touch all user groups.
Partner with product, business, and development leaders to streamline design delivery and enable designers to do their best work to support the implementation of platform-wide design initiatives.
Collaborate with fellow design leads to refine UX process and methodology and continuously iterate on our operating model so that we can be the best partners we can be to our product and development counterparts.
Drive culture change and model an attitude of user centered design, always striving for solution de-risking, value proposition validation, and evidence-based decision making.