Senior Digital Experience Specialist (Data Engineer)

Compassion International

2d

About The Position

As a Senior Digital Experience Specialist (Data Engineer) you will develop and manage digital experience delivery through a broad spectrum of different media to enhance Compassion's brand and provide supporters with best-in-class digital interactions. You will drive a digital audience from general awareness to active advocacy on behalf of children in poverty using Compassion's diverse digital media channels. At this level you will collaborate on major, complex projects and initiatives. You will also often coach and oversee the work of other specialists and related staff.

Requirements

• Bachelor's Degree Business, Marketing, Data Science or related discipline or equivalent experience.
• 10 years of relevant work experience (managing data and technical analytics and implementation)
• Experience working with digital analytics software, developing actionable dashboards, and providing data-driven recommendations.

Nice To Haves

• Experience with obtaining, analyzing and visualizing data from digital media platforms (Google ads, Facebook ads, Microsoft ads, etc.)

Responsibilities

• Maintain a personal relationship with Jesus Christ.
• Be a consistent witness for Jesus Christ, maintaining a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully uphold Compassion’s ministry in prayer.
• Act as an advocate to raise the awareness of the needs of children.
• Understand Christ’s mandate to protect children.
• Commit to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry.
• Abide by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct.
• Report any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately support responses to incidents if they occur.
• Uphold and engage in Compassion’s core Cultural Behaviors.
• Analyze, execute, or instruct, on the delivery of best-in-class, omni-channel, digital experiences; actively contributing to the long-term sustainability, and enhancement of Compassion's brand and overall supporter experience.
• Speak into the design and utilization of performance metrics, journey maps, and persona insights to lead the design, and execution of complex, multi-faceted neighbor specific digital experiences. In doing so, collaborates with core business leaders and functions across technology, fundraising, analytics, experience design, and operations teams, as well as external resources.
• Drive testing (A/B, Multi-variant), reporting, optimization and analysis in channel performance to identify key levers and opportunities for improvements.
• Monitor trends in experience, acquisition and retention, best practices, technologies and techniques to evolve and develop the experience across digital channels.
• Negotiate with internal, and external leaders and stakeholders in the development of new growth strategies, campaigns, content, and servicing, in support of Compassion’s ministry goals.
• Serve as a subject matter expert on digital marketing capability strategies, trends, and technologies needed for delivering best-in-class, omni-channel experiences; actively contributing to the long-term sustainability, and enhancement of Compassion’s holistic digital experience.
• Coach and provide expertise, and may oversee the work of other professionals and support staff in the Digital experience discipline.

Benefits

• Receive generous paid time off, 10% contribution to a 403(b) retirement fund on top of your salary, excellent healthcare coverage, free short-term professional counseling, and more.
• Participate in regular chapel services, prayer groups, and department devotionals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees