Senior Digital Designer

BlueCross BlueShield of Tennessee • Chattanooga, TN

10h

About The Position

Design That Makes Care Feel Clear Join our Design team, where creativity meets purpose. At the heart of our not-for-profit mission lies a commitment to our 3.4 million members – and we’re looking for a Senior Digital Designer to help bring that mission to life through meaningful, accessible and engaging communications. As a key member of the Design team, you’ll use your skills to push boundaries and create meaningful digital experiences, accessible visual communications and multi‑platform assets that build trust and clarity. With at least 4 years of professional design experience, you’ll collaborate across departments to ensure our work represents the highest standards of design. If you’re ready to combine creativity with purpose, we want to hear from you. Note: Sponsorship is not available for this role.

Requirements

• Bachelor’s Degree in Design, UX, Communications, Marketing, or a related field or equivalent, relevant work experience required. Equivalent experience is defined as 4 years of professional work experience in a corporate environment.
• 4 years - Experience with digital and/or experience design, creative prototyping, strategy consulting, marketing, or related consumer-focused function required.
• Strong design skills, meticulous attention to details and the ability to think strategically to create multiple solutions addressing the needs of our members
• High level of proficiency in Figma with strong knowledge of digital development processes.
• Proficient in Adobe CC with emphasis on Photoshop, Illustrator and InDesign. with knowledge of printing processes
• Natural curiosity with a passion for problem solving and delivering results
• Excellent communication, interpersonal and presentation skills with strong attention to detail
• Demonstrated ability to support multiple projects and priorities
• Ability to support qualitative, quantitative, and secondary research insights and strategies
• Ability to work independently under general supervision and collaboratively as part of a team in a fast-paced environment

Responsibilities

• Champion an innovation mind-set and a variety of innovation approaches (e.g., human-centered design thinking, design sprinting, lean development, AI-based tools) to design, develop, prototype and test innovative products and services.
• Concept digital projects of a moderate level of complexity and across multiple formats.
• Rapidly iterate, delivering wireframes and prototypes to bring ideas to life.
• Prepare digital assets for proper hand off to developers.
• Under the leadership of a Digital Art Director, support project execution from start to finish with a clear understanding of strategy, project objectives, UX standards, timelines and budget.
• Document member insights and pain points to inform development of design concepts.
• Build member experience journey maps and service maps, and coordinates experience improvement documentation
• Ability to contribute to the development of omni-channel materials, including print materials and package print materials for print production, if needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees