Senior DevOps Engineer

Fragomen • Ontario, CA

7d

About The Position

Fragomen is seeking a senior‑level engineering role responsible for leading the evolution of Fragomen’s global cloud, container, and automation platforms. The Senior DevOps / Platform Engineer will set technical direction, drive modernization initiatives, and ensure the performance, reliability, and scalability of systems that support Fragomen’s mission‑critical immigration services. This role blends hands‑on engineering with architectural leadership and operational excellence. You will own and optimize container platforms, guide CI/CD and infrastructure automation standards, and solve complex technical challenges across AWS and Azure environments. You will also collaborate closely with cross‑functional teams and contribute to raising overall engineering maturity across the organization.

Requirements

• Extensive hands‑on experience operating and improving large‑scale, production‑grade infrastructure
• Significant production experience with container platforms, ideally Docker Swarm, including: Cluster design, scaling, and orchestration Diagnosis and remediation of complex distributed systems issues
• Strong CI/CD engineering background, with experience designing and refining pipelines using tools such as: GitLab CI Jenkins Octopus Deploy
• Experience implementing approval workflows, automated rollback strategies, artifact management, and modernizing legacy pipelines
• Deep experience with cloud infrastructure in AWS and/or Azure, including: Compute, networking, IAM, storage, and monitoring services
• Strong Infrastructure as Code experience; Terraform experience is highly preferred
• Solid Linux systems administration skills
• Strong understanding of networking fundamentals, including: TLS DNS Load balancers and reverse proxies
• Experience with secrets management and certificate lifecycle management
• Strong ability to collaborate across cross‑functional teams
• Comfortable mentoring and guiding engineers at varying levels of experience
• Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders
• Demonstrated ability to influence platform strategy and drive engineering standards organization‑wide

Nice To Haves

• Experience working in high‑security or regulated environments such as legal, financial, or enterprise‑grade organizations
• Hands‑on experience with observability and monitoring platforms such as: CloudWatch ELK Prometheus Splunk
• Proven ability to apply monitoring and observability best practices to improve reliability and operational insight

Responsibilities

• Lead the design, evolution, and stabilization of global cloud, container, and automation platforms
• Own and operate production Docker Swarm environments, including: Cluster sizing and capacity planning Scaling and service orchestration strategies Troubleshooting distributed system issues such as networking, scheduling, and performance
• Drive modernization efforts for CI/CD pipelines and deployment workflows
• Define and enforce standards for build, test, security, and release processes across engineering teams
• Architect, implement, and support scalable cloud infrastructure in AWS and/or Azure
• Optimize environments for reliability, performance, cost efficiency, and compliance
• Perform advanced root‑cause analysis using logs, metrics, traces, and cloud platform telemetry
• Partner with development, security, and operations teams to improve platform reliability and automation
• Contribute to architecture decisions, platform strategy, and engineering best practices
• Mentor engineers and provide technical leadership across teams

Benefits

• Fragomen is committed to promoting diversity, inclusion and equal opportunity for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status.
• Our #FragomenWorks program provides the ability to be successful at home or in the office, via Hybrid & Remote work arrangements.
• Our Feedback Works process includes three managerial check-ins per year to help you progress in your career.
• Unique learning programs like: Fragomen Academy, Leadership Academy, Practical Management Academy, and Regional Development Conferences.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees