Senior DevOps Engineer
About The Position
I2X Technologies is a reputable technology services company to the Federal Government. Whether the focus is on space exploration, national security, cyber security, or cutting-edge engineering applications, I2X is ready to offer you the chance to make a real-world impact in your field and for your country. We provide long-term growth and development. Headquartered in Colorado, I2X is engaged in programs across the country and in more than 20 states. Our programs support multiple Federal agencies, the Department of Defense and often focused on the space initiatives of our government customers. Jira Administration & Engineering Administer, configure, and optimize Jira SaaS to meet enterprise project management and Agile delivery needs. Design and maintain custom workflows, issue types, screens, fields, and automation rules aligned with organizational Agile frameworks and guidelines. Manage user permissions, group roles, and security schemes to ensure governance and compliance. Monitor Jira license utilization, user growth, and application usage to ensure efficient use of subscriptions. Collaborate with procurement teams to support renewal, optimization, and budget decisions. System Integration & Development Design, implement, and maintain seamless integrations between Jira with other enterprise systems, such as GitLab (source control & CI/CD), and ServiceNow (ITSM), using Okta,REST APIs, webhooks, middleware, and scripting. Automate data synchronization across platforms to support traceability from planning to release. Troubleshoot and optimize integration pipelines to ensure performance, security, and scalability. Partner with infrastructure and cybersecurity teams to align integrations with enterprise security and compliance standards. Develop and maintain technical documentation, standards, and best practices. Agile Enablement Partner with the Agile Transformation Office to translate Agile practices into effective Jira configurations and usage patterns. Provide technical guidance and mentoring to Scrum Masters, Product Owners, and teams on best-practice tool utilization. Support reporting and analytics initiatives, ensuring reliable Agile metrics (velocity, burndown, cycle time, etc.). Support and enable teams transition from Azure DevOps Boards, Gitlab, Jira (hosted) to JIRA SaaS.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent experience).
- 3+ years of hands-on experience administering and/or engineering Jira (Self-hosting or SaaS).
- Proven, hands-on experience developing custom integrations with enterprise platforms, especially GitLab and ServiceNow.
- Proficiency in scripting (Python, PowerShell, or JavaScript) and REST API integration.
- Strong understanding of Agile methodologies (Scrum, Kanban, SAFe) and DevSecOps principles.
- Experience in enterprise migrations from Azure DevOps or similar tools to Jira.
- US Citizenship is required.
Nice To Haves
- Familiarity with Atlassian ecosystem (Confluence, Bitbucket) and marketplace apps.
- Experience working in a DevSecOps or Platform Engineering environment.
- Experience with information security, privacy, and risk assessment standards including FISMA, SOX, FedRAMP, etc. is preferred.
- Federal government experience is preferred.
- Atlassian Certified Professional (ACP-620, ACP-120, or equivalent) preferred.
Responsibilities
- Administer, configure, and optimize Jira SaaS to meet enterprise project management and Agile delivery needs.
- Design and maintain custom workflows, issue types, screens, fields, and automation rules aligned with organizational Agile frameworks and guidelines.
- Manage user permissions, group roles, and security schemes to ensure governance and compliance.
- Monitor Jira license utilization, user growth, and application usage to ensure efficient use of subscriptions.
- Collaborate with procurement teams to support renewal, optimization, and budget decisions.
- Design, implement, and maintain seamless integrations between Jira with other enterprise systems, such as GitLab (source control & CI/CD), and ServiceNow (ITSM), using Okta,REST APIs, webhooks, middleware, and scripting.
- Automate data synchronization across platforms to support traceability from planning to release.
- Troubleshoot and optimize integration pipelines to ensure performance, security, and scalability.
- Partner with infrastructure and cybersecurity teams to align integrations with enterprise security and compliance standards.
- Develop and maintain technical documentation, standards, and best practices.
- Partner with the Agile Transformation Office to translate Agile practices into effective Jira configurations and usage patterns.
- Provide technical guidance and mentoring to Scrum Masters, Product Owners, and teams on best-practice tool utilization.
- Support reporting and analytics initiatives, ensuring reliable Agile metrics (velocity, burndown, cycle time, etc.).
- Support and enable teams transition from Azure DevOps Boards, Gitlab, Jira (hosted) to JIRA SaaS.
Benefits
- I2X offers a competitive compensation program and comprehensive benefits package to our employees.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
