Senior DevOps Engineer

Bank of America•Charlotte, NC

1d•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for building technical competency and leading a team to deliver technology products and services that meet business outcomes. Key responsibilities include contributing to a technology strategy and ensuring technology solutions comply with applicable system design enterprise standards. Job expectations include advocating and advancing modern and automated practices and promoting exceptional design, engineering, and organizational practices. We are seeking an experienced DevOps Lead to drive two major modernization initiatives: migrating release orchestration from XLR (XL Release/Digital.ai Release) to Harness, and transitioning source control and CI/CD from Bitbucket and Jenkins to GitHub and GitHub Actions. This role defines migration strategies, executes technical transitions, enables teams through training and documentation, and ensures effective communication across stakeholders. The ideal candidate is a hands‑on technologist with deep DevOps experience and a strong record of delivering enterprise‑scale platform transformations. The position requires strong knowledge of DevOps practices, PowerShell, database concepts, and programming experience in .NET or Java/J2EE. Candidates must demonstrate solid design, development, testing, and documentation skills, with the ability to manage multiple priorities in a dynamic environment and work independently with minimal supervision.

Requirements

Broad experience designing solutions across Linux, Windows, Java, .NET, Python, JavaScript, vendor platforms, Tomcat/JBoss, and data/analytics ecosystems.
Expertise with DevOps automation tools such as Jenkins, Bitbucket, Git, Ansible/Tower, Jira, Artifactory, SonarQube, and related platforms.
Experience designing or developing complex, scalable, and resilient applications, leveraging both application-level (caching, replication) and infrastructure-level capabilities (load balancing, clustering).
Strong understanding of security principles including AAA, token-based authentication, OAuth/OIDC, and encryption.
Ability to conduct hands-on proof-of-concept work to evaluate architecture options and technology fit.
Strong technical leadership, ownership mentality, and the ability to manage priorities and deadlines independently.
Ability to deliver clear technical guidance to engineering teams and concise status updates to program leadership.
Experience with the full SDLC from requirements to deployment and operations.

Nice To Haves

Experience with Bank of America systems or the Horizon SDLC tool is a plus.
Production experience with microservices/SOA, API management, Kubernetes/Docker, service gateways/meshes, and Swagger.
Familiarity with Agile methodologies and tools.
Exposure to modern UI frameworks such as Angular or React.

Responsibilities

Mentors DevOps Engineers while setting/contributing to their technical skills development roadmaps, responding to impactful events or issues, and communicating action-plan to Responds to complex “how-to” requests from Software and Infrastructure teams about Continuous Integration and Continuous Delivery (CI/CD) service and sets/reviews and approves the tools and services roadmaps for these service components
Validates the access control design and feature set for the CI/CD services for Software and Infrastructure Engineering team through the software development lifecycle and works closely with Infrastructure and Information Security Engineers and Risk staff members
Responds to escalated or highly impacting risk or audit identified issues with access control processed designed for compliance with firm separation of duties, practices, and software release management standards and policies
Monitors and responds to alerts based on the infrastructure key performance indicators (KPI) for the service supporting CI/CD services
Reviews the configuration of applications servers to confirm that CI/CD service platform onboarding pre-requisites are available and configured properly
Executes change tickets for CI/CD service onboarding and decommissioning using approved change management processes while maintaining the quality of the CI/CD Platform services documentation and approving service and/or application server impacting changes to onboarding requirements
Migration Strategy and Execution Assess existing XLR pipelines, templates, workflows, triggers, environments, and integrations, and define equivalent or improved patterns in Harness using pipelines, workflows, templates, and policies.
Drive end‑to‑end Harness rollout design including governance, policy‑as‑code, secrets management, environment modeling, artifact flow, deployment strategies, and audit/reporting.
Evaluate Bitbucket repositories, branching models, permissions, and integrations, and map them to a GitHub Enterprise structure with branch protections, environment rules, and required checks.
Assess Jenkins pipelines—Freestyle, Pipeline, and Multibranch—plus shared libraries, plugins, credential stores, and orchestrations; design their migration to GitHub Actions using reusable workflows, composite actions, and environment‑based controls.
Create migration blueprints for both platforms, including repo strategy, workflow decomposition, runner architecture, coexistence plans, rollback approaches, and success metrics.
Execute technical migrations such as GitHub repo creation, branching standards, compliance guardrails, GitHub Actions workflow conversion, integration updates, and connectivity validation.
Modernize integrations across Jira/Azure Boards, Artifactory/Nexus, SonarQube, Vault/Key Vault, container registries, Kubernetes, cloud runners, and enterprise DevOps tooling.
Establish observability and telemetry for GitHub Actions and Harness with logs, metrics, alerts, diagnostics, performance tuning, and reliability improvements.
Document reusable patterns, known issues, best practices, action libraries, templates, and migration checklists.
Training and Enablement Develop and deliver targeted learning paths for Developers, DevOps Engineers, QA, Release Managers, and SRE teams across Harness and GitHub.
Provide hands‑on labs, quick‑start guides, workflow templates, sample repositories, migration playbooks, and office hours.
Build a champions network to support adoption and gather feedback for continuous improvement.
Define and track migration KPIs such as adoption rates, workflow success metrics, performance indicators, and user experience trends.
Establish a self‑service framework with sample repos, reusable action catalogs, Harness pipeline templates, and onboarding guides.