Senior DevOps Engineer-Public Cloud

Ensono

9h•$112,000 - $163,000•Remote

About The Position

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation. Great things happen at Ensono because of our great Associates. Our Core Values—Honesty, Reliability, Curiosity, Collaboration, and Passion—bring our diverse talents together and shape how we work every day. About the role and what you'll be doing: This is an exciting opportunity to join a friendly team working on some of the hottest Public Cloud (GCP/AWS/AZURE) technologies. This team is primarily focused on the deployment, automation and support of mission-critical client solutions in Public Cloud. You will be working on a variety of projects and environments for household names using the latest technology including Public Cloud, Terraform, Ansible, Powershell, Datadog, Jenkins, Bitbucket, Jira, Containers etc. Learning, collaborating, training and certification are strongly encouraged, and opportunities to do so will be provided. The successful candidate will be someone who can demonstrate a genuine desire and passion for Public Cloud, client service and automation.

Requirements

8+ years’ experience in supporting highly customer-focused mission critical environments (e.g. high profile websites or enterprise infrastructure) essential.
3+ years’ experience engineering, architecting, or supporting Public Cloud solutions (AWS, Azure, and/or GCP), with GCP experience strongly preferred.
Excellent O/S knowledge and experience in Linux or Windows with basic knowledge of the other. MCSE/RHCE or equivalent level of knowledge preferred.
Excellent O/S knowledge with strong hands‑on experience in Linux (must‑have) and working knowledge of Windows. RHCE/MCSE or equivalent practical experience preferred.
Proven experience implementing and supporting Public Cloud‑based services such as EC2, S3, EBS, ELB, RDS, IAM, Route53, CloudFront, ElastiCache, WAF, or equivalent services in Azure/GCP.
Strong automation and scripting capability (must‑have) using one or more of Python, Bash, PowerShell, or Perl, with a DevOps‑first mindset.
Experience building and maintaining scalable, highly available, and auto‑scaled environments using Infrastructure as Code and configuration management tools (e.g., Terraform, CloudFormation, Ansible).
Experience working with or supporting containerized environments such as Docker, Kubernetes, EKS/ECS, or equivalent platforms.
Strong client‑facing skills with outstanding written and verbal communication, able to explain complex technical concepts simply to technical and non‑technical stakeholders
Holds current Public Cloud Associate and Professional‑level certifications.
Holds at least one Public Cloud Specialty certification (e.g., Security, Networking).
Willingness and ability to travel occasionally, including week‑long engagements when required.
A degree in a computing‑related discipline preferred or equivalent experience and demonstrated capability.

Nice To Haves

Experience working in an ITIL‑aligned support environment beneficial.

Responsibilities

Act as the lead engineer on large or complex client deploy projects
Act as the lead engineer on product engineering projects to further develop our service
Provide Public Cloud subject matter expertise advice and assistance to pre-sales architects
Installation, configuration, and ongoing management of O/S and Public Cloud services.
Implementing and maintaining custom client machine images and centralized configuration management to enable quick repeatable builds and auto-scaling.
Maintaining high availability through proactive measures.
Troubleshooting and resolving complex technical issues.
Ensuring clients & partners are updated on current status of work and issues.
Raise, investigate and resolve problems and known errors in line with the problem management process.
Ability and willingness to proactively improve ways of working, automation and processes via our continual improvement Kanban board.
Partake in an on-call rotation to provide 24x7 4th line support for Ensono’s Public Cloud clients.
Proactively keep up to date on Public Cloud services and developments.
Buddy new members of the team and train other teams
Act as team leader and technical escalation point in Manager’s absence

Benefits

Unlimited Paid Days Off
Three health plan options
401k with company match
Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement
Paid childbearing and paternal leave
Education Reimbursement, Student Loan Assistance or 529 College Funding
Sabbatical leave
Wellness program
Flexible work schedule