Senior DevOps Applications Engineer

ASML N.V.•San Diego, CA

32d•Onsite

About The Position

The Senior DevOps Applications Engineer is responsible for the development, delivery and performance assurance of applications/software solutions. Works in close collaboration with ASML business stakeholders, incorporating user-defined needs and feedback to improve application design and/or optimize performance. Provides business areas with technical support. Generates ideas for innovation and for conveying the IT art-of-the-possible to the ASML business, inspiring - and realizing - capability step ups.

Requirements

Bachelor's degree in Information Technology, Computer Science or related field. Master's degree a plus.
Must possess a minimum 5 years related and proven experience in large technical software development environments.
Shows initiative, strong analytical skills and problem-solving attitude.
Highly motivated team player, good social skills, with a strong service/customer orientation.
Strong communication skills, both verbal and written.
Accurate, systematic approach.
Pragmatic, practical, flexible and committed to quality.
Ambitious and with a pro-active, initiating attitude.
Ability to plan and set priorities.
Ability to think practically about the impact of decisions for end-customer / user.
Linux (RHEL, Centos).
Cloud Infrastructure (GCP & Azure).
Application management experience (Atlassian Stack - JIRA, Confluence, Wiki, Bitbucket).
SW Developer tools (IDE, code quality checkers, review tool, etc.)Networking - CI/CD knowledge.
Experience with Agile/SAFE way of working.
Architecture (TCP/IP UDP) .
Ticketing system - (Service now).
Monitoring systems - (Splunk).
Storage knowledge (NFS, SMB, CIFS, ZFS, NAS).
Scripting language (Python, Bash, Perl).
Infra & Test environment (DevBench) including web tools for Patch and Release functionality.
Shell scripting, Perl, Ruby, Python.
SVN/Git SCM knowledge.
VMware.
HP hardware.
SW Release management process knowledge.

Responsibilities

Collaborates with teams across various projects and customers on feasibilities and applications' customizations.
Responsible for SW build and development support activities for systems local or remote, which includes installation, software patch, system security, data backup, storage management, VM, and problem analysis activities.
Performs remote troubleshooting through diagnostic techniques and pertinent questions.
Provides Support process by serving as Tier 1 / Tier 2 point of contact and owner of problem/incident.
Logs all customer requests and updates calls utilizing the designated call handling and tracking system.
Define improvement proposals that focus on system performance and process efficiency for end-users.
Investigate and implement non-standard changes with a limited scope.
Support / take ownership of requests from engineering and help to solve these requests.
Ensures all IT standard processes and procedures and Service Level Agreements are met.
Other duties as assigned.