Senior DevOps System Engineer

Iron MountainRoyersford, PA
104d

About The Position

Iron Mountain is seeking a Senior DevOps Engineer to join our dynamic EIT DevOps team. This role is responsible for the staging and production infrastructure of Iron Mountain's Digital Services within the federal sector, and is pivotal in managing environments across Google Cloud Platform (GCP), Amazon Web Services (AWS), and Microsoft Azure. Core responsibilities include provisioning and maintaining secure, scalable, and robust cloud infrastructure for the InSight DXP Platform. You will apply extensive knowledge of cloud services and DevOps best practices to ensure application efficiency, high availability, and performance. Additionally, creating and maintaining FedRAMP controls and documentation compliance. You will execute automation pipelines, upgrade infrastructure, troubleshoot complex issues, and contribute to the ongoing enhancement of deployment processes. Close collaboration with development, operations, and other EIT teams is crucial for delivering seamless and reliable solutions.

Requirements

  • Minimum 5 years leading and supporting enterprise-level applications in production.
  • Proven experience in cloud infrastructure provisioning and management on GCP, AWS, or Azure.
  • Proficiency in scripting languages (Python, Bash, PowerShell).
  • Strong understanding of containerization (Docker, Kubernetes, Helm).
  • Hands-on experience with cloud object storage (S3, GCS, Azure Blob).
  • Working knowledge of databases (MongoDB, PostgreSQL).
  • Experience with microservices, RESTful APIs, and IAM/SSO (Okta).
  • Familiarity with incident management (ServiceNow, Jira) and security tooling (Prisma Cloud, CrowdStrike, XSOAR, Burp Suite).
  • Excellent troubleshooting skills, especially in complex, distributed cloud environments.
  • Strong written and verbal communication, with the ability to clearly document procedures and solutions.
  • Ability to work independently with minimal supervision in a fast-paced, collaborative, globally distributed team.

Nice To Haves

  • Experience with FedRAMP Authorized platforms is highly desirable.
  • An active U.S. Government security clearance is a strong plus.

Responsibilities

  • Deploy, manage, and maintain secure, compliant cloud infrastructure across AWS, Azure, and/or GCP, specifically ensuring government workload compliance (FedRAMP, NIST).
  • Automate infrastructure provisioning using IaC tools (e.g., Terraform, OpenTofu) and streamline CI/CD pipelines (e.g., GitLab) for efficient infrastructure and application delivery.
  • Design and implement self-healing systems, manage backup and disaster recovery, and optimize application and infrastructure performance through monitoring, capacity planning, and bottleneck identification.
  • Conduct regular security audits and vulnerability patching.
  • Lead real-time incident resolution, perform Root Cause Analysis (RCA), participate in an on-call rotation, and drive observability improvements by ensuring comprehensive logging and telemetry.
  • Oversee application lifecycle management (version upgrades, security patches, regional rollouts) and support scaling strategies to meet demand while ensuring infrastructure resilience and SLO compliance.
  • Contribute to a shared knowledge base, documenting recurring issues and resolutions.
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