Senior DevOps Engineer

Fiserv • New York, NY

131d • $124,300 - $213,100

About The Position

The BentoBox Marketing and Commerce Platform delivers a seamless guest experience dedicated to accelerating growth and helping restaurants thrive. BentoBox empowers modern restaurants to build their online presence, diversify revenue, engage with diners, and increase operational efficiency. To do so, the platform includes products such as websites, ordering (online ordering, pre-order & catering, gift cards, merchandise, tickets), events management, and marketing tools. We're looking for a Senior DevOps Engineer to help build and support the cloud infrastructure for the world's best digital operations platform for restaurants.

Requirements

• 5+ years of experience in DevOps, Site Reliability Engineering, or related roles
• Expert-level AWS knowledge including EC2, ECS/EKS, RDS, Lambda, VPC, IAM, CloudFormation
• Advanced Terraform experience for infrastructure provisioning and management
• Proficiency with GitHub Actions for building CI/CD pipelines
• Experience with Fastly CDN configuration and optimization
• Knowledge of web application firewalls
• Strong understanding of containerization technologies (Docker, Kubernetes)
• Proficiency in scripting languages (Python, Bash)
• Experience with monitoring tools (CloudWatch, Datadog, New Relic, or similar)
• Strong understanding of networking concepts, DNS, and load balancing
• Experience with database administration and optimization
• Knowledge of security best practices and compliance frameworks
• Excellent problem-solving and troubleshooting skills
• Strong communication and collaboration abilities
• Bachelor's degree in Computer Science, Engineering, or equivalent experience

Responsibilities

• Design, implement, and maintain scalable AWS cloud infrastructure using Terraform
• Optimize cloud resources for cost-effectiveness and performance
• Implement and maintain infrastructure monitoring, logging, and alerting systems
• Ensure high availability and disaster recovery capabilities across all environments
• Build and maintain robust CI/CD pipelines using GitHub Actions
• Automate deployment processes across development, staging, and production environments
• Implement infrastructure as code best practices and version control
• Configure and optimize Fastly CDN for global content delivery and performance
• Implement and manage WAF for application protection
• Conduct security assessments and implement security best practices
• Monitor application and infrastructure performance, identifying optimization opportunities
• Work closely with development teams to streamline deployment processes
• Participate in on-call rotations and incident response procedures
• Uphold BentoBox's core mission, vision, and values

Benefits

• Competitive salary
• Comprehensive benefit plans to suit your unique needs
• 401(k) and Employee Stock Purchase Plans
• Generous time off programs including paid parental leave
• Holistic wellness program
• Employee resource groups
• Professional development, growth and support
• Opportunity to work with a passionate team making a positive impact on the hospitality community
• Medical, Vision and Dental Benefits
• Fuel Your Life Wellness Program
• Paid Time Away

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees