Bain Capital-posted about 1 year ago
Full-time
Boston, MA
Professional, Scientific, and Technical Services
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The Desktop Support Engineer at Bain Capital is responsible for providing advanced troubleshooting and resolution support for end users in a primarily Windows-based environment. This role involves diagnosing complex technical issues, implementing solutions, and collaborating with IT teams to ensure optimal system performance. The engineer will serve as an escalation point for support teams, leveraging in-depth expertise to resolve technical problems and enhance user support.
