Senior Design Technologist – Aftermarket Engineering

Caterpillar Inc.•Brooklyn Park, MN

3d•$112,710 - $169,060•Onsite

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Role Summary: Are you ready to lead teams that keep Caterpillar machines productive long after they leave the factory? Caterpillar Inc. is seeking a Senior Design Technologist focused on the Aftermarket to provide technical and people leadership for aftermarket engineering activities. In this influential role, you will lead a high-performing team to deliver timely, high-quality engineering solutions that improve machine availability, enable aftermarket growth, and exceed customer and dealer expectations across current and legacy products.

Requirements

Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
Technical Excellence: Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges.
Computer-Aided Design & Engineering: Knowledge of tools and techniques of specialized graphics programs; ability to produce, analyze, simulate and test product design drafts.

Nice To Haves

Experience supporting aftermarket, sustainment, or current products engineering.
Demonstrated success leading engineering teams and influencing without direct authority.
Experience collaborating across global teams and time zones.
Demonstrated capability to lead and develop engineering teams and define how team work contributes to business success.
Strong engineering fundamentals with the ability to guide technical decisions related to product lifecycle support and aftermarket solutions.
Effective communication skills with the ability to listen, adapt, deliver feedback, and influence across organizations.
Proven ability to manage multiple priorities and adjust to changing aftermarket demands.
Familiarity with Paving equipment, heavy equipment, off-highway, or industrial products.
Understanding of dealer support models and services-driven engineering.

Responsibilities

Lead a team of aftermarket engineers and technical contributors supporting parts, kits, retrofits, and field solutions for the global installed base while ensuring alignment with Caterpillar engineering standards.
Empower, mentor, and develop employees through effective people leadership, fostering technical excellence, accountability, and continuous improvement.
Translate customer, dealer, product support, and management feedback into prioritized aftermarket engineering actions that improve reliability, serviceability, warranty performance, and customer satisfaction.
Quickly respond to customer requests by identifying parts availability quick wins through alternative methods for manufacturing parts, retrofitting existing parts, and core design part development
Serve as a technical escalation point for complex field, dealer, and product support issues and guide the team toward effective, compliant solutions.
Collaborate closely with Product Groups, Product Support, Manufacturing, Supply Chain, and Commercial teams to balance workload, manage priorities, and support aftermarket readiness for NPI programs.
Leverage an understanding of strategic product commonality to support supply chain sustainability and find transformative uses of AI to work differently
Communicate effectively with global stakeholders, providing clear direction, status, and risk visibility while influencing decisions that impact aftermarket performance and lifecycle cost.