Senior Design Strategist- Healthcare

Philips • Cambridge, MA

16d • Onsite

About The Position

Senior Design Strategist, Patient Monitoring
Join a mission-driven team leading the transformation of healthcare by empowering care teams to unlock the full potential of patient monitoring solutions—driving safer, higher-quality, and more sustainable care for patients everywhere. In this role, you’ll combine strategy, systems thinking, and human-centered design to create scalable best practices, optimized workflows, and customer-centric frameworks and tools that improve patient and caregiver experiences, increase efficiency, and reduce the cost of care.

Requirements

• Bachelor’s or Master’s degree in user-centered design, design management, healthcare (Master’s preferred).
• 10+ years of experience in product/service design or healthcare program management, including deep knowledge of hospital operations, patient monitoring, clinical informatics, or patient safety.
• Demonstrated mastery of system design principles, service design, stakeholder facilitation, cross-disciplinary leadership.
• Leverage quantitative and qualitative data to inform design decisions, guide continuous optimization, and measure the impact of solutions
• Proven results leading customer-centric programs with a passion for creating sustainable solutions to complex problems.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
• US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
• For this position, you must reside in or within commuting distance to Cambridge, MA.

Responsibilities

• Design, validate, and continuously advance customer-facing recommendations and best practices that drive tangible improvements in clinical and operational outcomes.
• Champion seamless collaboration with cross-functional teams—including engineering, product, sales, operations, and delivery—to create an exceptional customer experience.
• Lead co-creation and participatory design activities that spark collaboration and inspire breakthrough innovation
• Guide teams through complexity, advocating for human-centered methods to navigate both organizational and customer challenges to deliver better outcomes.

Benefits

• Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level