Senior Deposits & Debit Delivery Lead

Truist • Charlotte, NC

7d • Onsite

About The Position

This role is an in office role required to work in office five days per week in location listed on the requisition. Responsible for delivering multiple programs that support the overall strategic objectives of the business unit. Provides oversight and leadership to cross-functional teams to execute on concurrent projects of varying size and ensures standard project protocols are met. This teammate possesses expert knowledge of the processes in the assigned portfolio and is a key contributor to line of business’ success.

Requirements

• Bachelor’s degree in a business-related field, or equivalent education and related training
• 8-10 years of experience in consulting, project management or process improvement related role.
• Advanced understanding of project management framework and demonstrated ability to implement large scale initiatives managing stringent timelines for deliverables and ability to bring clarity to ambiguous assignments.
• Demonstrated superior understanding of business and technology organization, resources, priorities, needs and policies
• Advanced understanding of process improvement methodologies (e.g., Six Sigma)
• Experience with Waterfall and Agile project management methodologies
• Sound working knowledge of holistic banking/investment platforms, products, services, operations, finance and systems
• Strong organizational skills and attention to detail.
• Strong communication skills, both written and verbal, with ability to influence others and facilitate difficult conversations with leadership
• Demonstrated ability to analyze complex problems, devise solutions and make decisions under pressure.
• Ability and willingness to learn and adapt as the needs of the job change
• Demonstrated proficiency in computer applications, such as Microsoft Office software products
• Ability to travel as needed, occasionally overnight

Nice To Haves

• Five years of experience in the financial services industry
• Project Management Professional (PMP) Certification
• Process Improvement Professional (e.g. Six Sigma certification)

Responsibilities

• Manages the intake, planning, business readiness, and execution of assigned initiatives.
• Leads cross functional teams to effectively deliver project objectives including a successful communication and training plan.
• Oversees and/or prepares and maintains necessary project materials and artifacts. Ensures project documentation has appropriate level of traceability, tracking all impacts to completion and knowledge delivery to impacted audiences.
• As appropriate, systematically review components of processes/programs to identify potential areas of improvement based on cost/benefit analysis, client impact and/or regulatory requirement. Identify and systematize best practices to reduce unneeded process variation and improve service quality and efficiency.
• Provides program level dashboards and executive summaries to keep leaders abreast of the health of the assigned programs
• Establishes and maintains relationships with all stakeholders ensuring coordination across cross-functional teams and obtains leadership support and buy-in of delivery plan
• Will serve as an individual contributor with ownership of a complex project portfolio and will have indirect leadership of junior level resources. Will direct and review the work of junior teammates and provide project-related performance reviews to their direct leader. Will promote a cohesive, inclusive, team-oriented culture aligned with the Truist purpose, mission, and values

Benefits

• All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.
• Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
• Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
• Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees