Senior Delivery Manager, Maestro Guardian

Kinaxis Inc.

2d•Remote

About The Position

As a key member of the Solution Assurance team, the Maestro Guardian Delivery Manager understands our customers’ most pressing business challenges and drives their success by addressing complex supply chain management challenges through Kinaxis Maestro deployments. This role partners closely with customers and system integrators on partner-led Maestro deployments, leveraging supply chain management and process engineering expertise, advanced analytics, and AI-enabled tools to guide solution design, proactively mitigate risk, and accelerate value realization. The Maestro Guardian Delivery Manager applies data-driven decision frameworks and predictive insights to anticipate delivery risks, influence outcomes early, and ensure scalable, best-practice solutions that drive measurable business impact.

Requirements

Bachelor’s degree in Industrial Engineering, Supply Chain, Operations Research, Computer Science, Statistics, or related field.
7+ years of experience in supply chain, manufacturing, IT, demand planning, or related disciplines, including 5+ years in progressive project or delivery management roles.
Deep expertise in supply chain management processes, tactical and operational planning, and best-practice functional solutions.
Strong data and AI fluency, including the ability to leverage advanced analytics, dashboards, SQL (asset), and AI-enabled tools to drive evidence-based decision-making and deployment health.
Demonstrated leadership and stakeholder influence skills, with the ability to guide cross-functional teams and engage senior executives.
Advanced analytical, systems thinking, and change management capabilities, with the ability to navigate ambiguity and complexity.
Highly organized and execution-oriented, capable of managing multiple concurrent engagements in fast-paced environments.
Intermediate knowledge of Maestro solution functionality.
Excellent communication and ability to effectively facilitate meetings, including brainstorming sessions. Able to present information in an engaging manner to a diverse audience.
Excellent influencing skills, even without direct authority.
Effective interpersonal skills and ability to work well across all levels in the organization.
Ability to build strong relationships and credibility with internal & external stakeholders.
Open to travel 50% on average and can work effectively when working remotely from client sites.

Responsibilities

Partner with customers and system integrators to align current supply chain processes to a future-state vision enabled by Kinaxis Maestro, ensuring business value realization.
Collaborate with Solution Architects to validate solution blueprints, incorporating industry best practices, process engineering expertise, and Maestro capabilities.
Serve as a trusted advisor to senior stakeholders, including C-suite leaders, translating strategic objectives into actionable delivery plans and measurable outcomes.
Lead cross-functional project teams across multiple concurrent engagements (3–4), driving alignment, accountability, and transparent communication throughout the project lifecycle.
Monitor deployment health through KPIs and predictive risk identification, proactively mitigating technical, operational, and organizational risks.
Champion change management and value articulation, ensuring stakeholder adoption and alignment with Kinaxis methodologies.