Senior Delivery Lead - Technology

GHR • Charlotte, NC

243d

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This job is responsible for planning and coordinating the execution of large program deliverables which requires engagement across multiple organizations. Key responsibilities include communicating target outcomes, coordinating delivery, resource planning, providing visibility of program health, and managing program risks, compliance and financials. Job expectations include ensuring delivery meets the client’s expectations in terms of the target outcomes, timeline, and cost and facilitating sync points between business and technology leaders and Risk and Compliance partners. The Senior Delivery Lead / Program Manager will be accountable for end-to-end delivery of several concurrent Marketing Technology Regulatory and Risk Mitigation initiatives. This candidate will also be responsible for leading and delivering technology solutions with quality, on-time, and within budget.

Requirements

• 10+ years of Technology Program and Project planning, risk management
• Program and project budgeting and financial governance
• Strong leadership skills to lead project teams to deliver the technology solution with quality, on-time, and within budget
• Strong communication skills to communicate program/project status, issues and risks effectively and clearly at all levels, including key stakeholders and executives
• Experience with Enterprise Change Governance policies and standards including the Permits process
• Ability to learn and adapt quickly
• Highly organized, ability to simultaneously prioritize tasks and handle numerous time-sensitive issues
• Proactive in driving team to achieve commitments and results
• Proactive in anticipating risks and resolving them
• Embraces and drives changes
• Attention to detail
• Self-motivated, with sense of urgency

Nice To Haves

• Experience with Regulatory Compliance / Risk Mitigation programs or projects is preferred
• Knowledge of business processes and procedures
• Experience leveraging policies, standards and controls to drive risk reduction
• Technical Governance background
• Agile experience
• Knowledge of JIRA

Responsibilities

• Leads and coordinates routines to support delivery of large programs, such as kick-offs, status reviews, stakeholder meetings, change controls, and tollgates
• Broadens relationships with business and technology leaders across multiple organizations, as well as Compliance and Risk
• Establishes target outcomes in partnership with stakeholders and leaders
• Tracks success metrics and provides status updates to stakeholders and leadership pertaining to the target outcomes, delivery, performance, risks, issues, and schedule
• Collaborates with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements
• Manages program financials and supports resource planning
• Ensures adherence with Enterprise Change Management standards

What This Job Offers

• Job Type: Full-time
• Career Level: Senior