Senior Default Specialist

Pennymac • Plano, TX

243d • $45,000 - $66,000

About The Position

PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey. Job Overview The Senior Default Specialist is responsible for minimizing risk exposure by working in partnership with Foreclosure, Bankruptcy, and Loss Mitigation to effectively monitor FHA timeframes are compliant with insurer/internal guidelines and escalating to appropriate department resources to ensure loans are progressing through the process. The senior specialist will be responsible for assisting in the management of the daily workflow of the department. This individual will also hold the primary responsibility of training all new specialists, assisting with the supervision of department operations, and handling escalated matters, as assigned. This position may also be called upon to provide oversight/assistance in tracking departmental performance metrics. The senior specialist will work closely with team supervisor and manager to minimize risk exposure, by working in partnership with other departments and divisions of the company.

Requirements

• 5+ years default servicing experience
• Broad servicing and default knowledge
• Thorough knowledge of loan servicing, foreclosure, bankruptcy, modification, and loss mitigation rules/procedures, REO, legal and title
• Strong aptitude for assessing, understanding and quantifying risk.

Responsibilities

• Minimize risk exposure by monitoring FHA timeframes and ensuring compliance with guidelines.
• Assist in managing the daily workflow of the department.
• Train new specialists and existing team members.
• Handle escalated matters as assigned.
• Track departmental performance metrics including vendor timeframes and bankruptcy notifications.
• Act as the subject matter expert for portfolio management.
• Provide feedback to management about problem areas and departmental delays.
• Interface with other departments to ensure proper loan management.
• Perform duties in accordance with company policies and procedures.

Benefits

• Comprehensive Medical, Dental, and Vision
• Paid Time Off Programs including vacation, holidays, illness, and parental leave
• Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
• Retirement benefits, life insurance, 401k match, and tuition reimbursement
• Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Real Estate