Senior Decision Support Consultant

Highmark Health • Pittsburgh, PA

417d

About The Position

The Senior Decision Support Consultant is responsible for a wide range of analytics and reporting related to the organization's financial, operational, and clinical performance. This role involves partnering with customers within the Decision Support team and the larger finance organization to provide technical and data support on major initiatives. The consultant aggregates detailed patient account or procedure-level data into usable datasets that are accessible by non-technical end users and assists in the growth and development of junior analysts through teaching and mentoring.

Requirements

• Bachelor's Degree in Business Administration, Computer Science, Statistics, or related field OR 6 years of related and progressive experience in lieu of Bachelor's degree
• 3 years of Decision Support and Data Analysis
• 3 years in a clinical setting or general understanding of hospital/physician practice operations
• 3 years in the Healthcare industry, particularly as it relates to hospitals or other providers
• Proficient in Microsoft Office (Excel, Powerpoint, etc.)
• Advanced SQL
• Ability to extract, transform, or otherwise manipulate large quantities of data in order to support business needs
• Ability to design and deliver reporting or other data visualizations that provide valuable, actionable, intuitive, and timely business insights
• Ability to translate vague or ambiguous business needs into specific technical requirements that meet the needs of the customer
• Constant desire to improve existing technical tools/processes, in order to realize gains in reliability, performance, or user-friendliness
• Ability to juggle multiple projects at once and manage time effectively, in order to meet established deadlines
• Strong communication and interpersonal skills with the ability to develop partnerships across the organization
• Self-starter who takes initiative, and drives progress on major projects without being asked or with minimal supervision
• Tableau or other data visualization tools

Nice To Haves

• Master's Degree in Business Administration, Information Systems or related field
• 1 year with Project Management
• Relevant technical certifications (SQL, Tableau, Alteryx, etc.)
• Alteryx or other data wrangling/ETL tools
• R, Python, or other statistical/programming tools

Responsibilities

• Responds to ad hoc requests for data and reporting from Highmark/AHN/Finance leadership or other partners.
• Gathers requirements and leads development of new Tableau dashboards that meet customer needs and enhance business understanding.
• Gathers requirements and leads development of new data sources, structures, and processes to support the needs of the Decision Support team and Finance organization.
• Leverages automation tools and techniques to improve reliability and reduce/eliminate the need for manual intervention.
• Other duties as assigned or requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree