Senior Debt Sales Program Manager

Mission Lane

120d • $146,000 - $178,000

About The Position

Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we’re enabling people to unlock real financial progress. Sound like a mission you can get behind? We're looking for a Senior Debt Sales Program Manager to take the lead in managing our debt sales program and our relationships with external debt buyers. This is a unique opportunity to contribute significantly to a company on the verge of becoming the household name in consumer credit cards for the 50% of Americans who are not served by traditional financial institutions. This is a critical role that directly influences our financial levers and long-term growth. You'll use your deep understanding of debt market dynamics to execute sales and build lasting partnerships that shape the future of our debt sales.

Requirements

• 7+ years of experience successfully managing relationships with a portfolio of external partners, in a program management capacity.
• Demonstrated experience building and maintaining strong cross-functional relationships with internal teams (e.g., legal, finance, operations) to ensure alignment on shared goals.
• Deep understanding of debt market dynamics, including key buyers, market pricing, and industry terminology related to debt sales.
• Strong professional communication skills, with proven experience presenting to senior leaders and key external stakeholders.
• Proven project management skills, with the ability to coordinate complex processes, manage timelines, and ensure the successful execution of debt sales.
• Legal & Compliance Acumen, including familiarity with Purchase & Sale Agreements (PSAs) and a track record of ensuring adherence to their terms.

Responsibilities

• Manage overall relationships with debt buyers with whom Mission Lane has completed sales
• Ensure mutual adherence to Purchase & Sale Agreements (PSAs)
• Coordinate delivery of obligations and responsibilities under PSAs
• Liaise between buyers and Mission Lane to resolve issues and needs related to sales
• Monitor and nurture buyer relationships to ensure they are mutually effective and sustainable for Mission Lane’s long-term debt sales strategy
• Manage Post Sale Support obligations from PSAs, including tracking obligations, forecasting volumes, and coordinating Mission Lane resources
• Handle putbacks and recalls, direct payments, balance adjustments, trailing activity reporting, disputes, complaints, and account inquiries on sold accounts
• Track, forecast, and coordinate affidavit requests, completion at Mission Lane and partner banks, and delivery to buyers
• Understand and stay current on market dynamics, key buyers, market pricing, industry terminology, standards, and business terms related to sales
• Coordinate with Mission Lane resources to create marketing files and materials, and manage the marketing process for obtaining bids and proposals from buyers
• Gather and summarize pricing proposals and present to Mission Lane management for decisions and approvals
• Work with buyers to award sales decisions, confirm volumes, and create sales timelines
• Work with Mission Lane legal to negotiate PSAs and finalize business terms related to sales
• Create sales execution timelines in partnership with Mission Lane resources
• Successfully execute on debt sales, ensuring successful closing, funding, and delivery
• Ensure successful delivery of final sale files, supplemental files, media, and legal documents to buyers
• Ensure Mission Lane has received all required documents and information from buyers
• Manage and resolve issues and needs of buyers related to Mission Lane’s debt sales, coordinating with relevant internal resources as needed
• Plan and forecast bulk sales and forward flow sales expectations (volumes, pricing, proceeds) to meet Mission Lane’s strategic needs

Benefits

• Paid time off
• 401(k) match
• Monthly wellness stipend
• Health insurance options
• Dental insurance options
• Vision insurance options
• Disability coverage
• Paid parental leave
• Flexible spending account (for childcare and healthcare)
• Life insurance
• Remote-friendly work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 501-1,000 employees