Senior Dealer

Hollywood Casino Morgantown • Caernarvon Township, PA

90d • $23

About The Position

At PENN Entertainment, you’ll be part of an exciting industry, where the days and nights are fast-paced. You’ll work with a diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. The company cares about your career growth and will support you in expanding your possibilities. The position involves dealing and conducting table game play while maintaining professionalism and integrity. You will ensure gaming activity is conducted according to established rules and regulations, providing customer service to guests to promote enjoyable experiences. The role also includes monitoring casino gaming activity to assist in reaching profitability and guest satisfaction goals.

Requirements

• Must have high school diploma or equivalent.
• Must hold 6 years of table games experience.
• Must be fast and accurate in handling cash.
• Six months of experience in customer service field preferred.
• Prior poker experience or successful completion of poker school required.
• Must be able to successfully complete a basic math test and pass an audition displaying adequate poker skills.
• Must be able to quickly and accurately perform mathematical computations.
• Must possess good manual dexterity for handling chips, cards, and money.
• Must possess excellent interpersonal skills.
• Ability to respond calmly and make rational decisions in stressful situations.
• Must have excellent verbal and written communication skills.
• Ability to sit, stand, walk, and move easily around the pit area and entire property.
• Must be able to listen and respond to visual and aural cues.
• Must be able to tolerate areas with second-hand smoke, varying noise and temperature levels.
• Must be physically mobile with the ability to push, pull, carry, and lift up to 25 lbs.

Nice To Haves

• Six months of experience in customer service field preferred.

Responsibilities

• Conduct table game play while maintaining professionalism and integrity.
• Ensure gaming activity is conducted in accordance with established rules and regulations.
• Provide customer service to guests to ensure enjoyable and memorable experiences.
• Monitor casino gaming activity to assist in reaching profitability and guest satisfaction goals.
• Encourage staff and set high expectations to ensure a fun and professional working environment.

Benefits

• Day-one medical coverage.
• 401(k) matching.
• Annual performance bonus.
• Paid time off that increases with length of employment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 11-50 employees