Senior Deal Desk Lead

XBOW

2d • Remote

About The Position

As our Deal Desk Analyst, you will be the strategic partner to our Sales team, ensuring that complex deals move from "quote" to "closed-won" with speed and precision. You will own the integrity of our pricing, the accuracy of our contracts, and the efficiency of our Quote-to-Cash (QTC) lifecycle. XBOW is in a hyper-scale phase, and this is our first dedicated Deal Desk hire. Because we anticipate scaling this team significantly over the next 12 months, we are looking for a "founding member" of the Deal Desk function. This role is designed for someone who wants to establish the standard operating procedures today and transition into a leadership or management role as the team expands.

Requirements

• Salesforce Expert: You understand the data architecture of opportunities and accounts.
• CPQ Power User: Significant experience with CPQ platforms (experience with Nue.io is a major competitive advantage).
• Contract Management: Proficiency in Ironclad and DocuSign is required.
• Communication: Ability to be a "firm but helpful" partner to Sales—balancing the need for speed with the need for compliance.
• Availability: Must be located in USA (Pacific or Mountain Time) or work those hours.

Responsibilities

• Partner with Account Executives to structure complex deals, providing creative solutions for non-standard terms.
• Serve as the primary front-line approver for all quotes, ensuring compliance with commercial guidelines and margin requirements.
• Troubleshoot quote errors within Nue.io CPQ and Salesforce to prevent friction in the sales cycle.
• Maintain the master price book and product catalog.
• Manage government contract listings, ensuring our external-facing price books remain compliant with specific regulatory requirements.
• Lead the operational response for RFPs, ensuring technical and commercial requirements are responded to in a timely manner.
• Own the final order submission process, verifying that all data is audit-ready before passing it to Finance.
• Manage the contract lifecycle within Ironclad, including the tagging, metadata indexing, and archiving of fully executed agreements.
• Ensure a seamless flow of data between Ironclad, Salesforce, DocuSign and our internal repositories.

Benefits

• Compensation & Equity: Competitive salary, commission structure and equity package, making you a true owner of the company and compensated for your ouput
• Career Growth: Shape your role and grow with the company as we redefine cybersecurity.
• Meaningful Work: You will tackle complex challenges and play a pivotal role in shaping XBOW’s growth into a global player.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees