Senior Data Scientist

SoFiNew York, NY
28d

About The Position

We are seeking a full stack Senior Data Scientist who will help shape business strategy and product development decisions through data-driven insights for SoFi’s financial services products. This is an exciting role for someone to make a direct impact on the product strategy and revenue of SoFi. Success in this role hinges on your technical aptitude, quantitative abilities, and business acumen: you know how to plow through data with SQL/Python/R/Tableau, surface insights using math/statistics/ML techniques, and measure the business impact using efficiency/conversion/profit metrics. You treat stakeholders as a partnership – you are there at each step of the way and you know that we only succeed if we succeed together.

Requirements

  • Bachelor’s degree required (Masters preferred) in Computer Science, Math, Physics, Engineering or quantitative field.
  • 4+ years of relevant work experience
  • Intellectual curiosity and aptitude to pick up new technical skills
  • Exceptional problem-solving skills
  • High EQ with ability to influence outcomes and communicate technical content to general audiences
  • Ability to initiate and drive projects to completion with minimal guidance
  • Ability to communicate assertively and succinctly therefore being able to influence stakeholders to make data driven decisions.
  • Strong programming skills in SQL, Python and proficiency in Tableau
  • Experience with experimentation and hypothesis testing
  • Ability to work in a dynamic, cross-functional environment, with strong attention to detail
  • Strong relationship building and collaborative skills

Nice To Haves

  • Experience in a financial organization
  • Experience in working with growth-focused products
  • Familiarity & interest in Generative AI systems, including RAG and LLMs

Responsibilities

  • Work with amazing product and business managers to identify strategic opportunities, measure KPIs to craft compelling stories, make data-driven recommendations, and drive informed actions.
  • Own end-to-end product analytics workflow including formulating success metrics, socializing them across the organization, and creating dashboards/reports.
  • Act as a curator of data by defining, instrumenting, and tracking necessary analytics of our products by working cross functionally with engineering and product teams.
  • Craft, analyze, and present customer behavior metrics, such as funnel conversion, user churn, features engagement, product LTV, and cross-sell metrics. Work with product and marketing partners to design tests to improve these metrics.
  • Working with seasoned business leaders to understand revenue, costs and profitability across various revenue streams.
  • Analyze and perform statistical analysis on data that underlies our product experiments.
  • Build exploratory & predictive models to help decision makers understand customer behaviors and segmentation
  • You stay focused on what’s best for the company – sometimes that requires being flexible, other times it requires being steadfast.
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