OpsVeda - Greensboro, NC
posted 2 days ago
OpsVeda is an advanced operations management platform that leverages emerging technologies to deliver digital transformation initiatives with measurable KPIs, benefits and returns. Our mission is to make customer operations immensely agile and profitable by empowering our customers with self-serve advanced operational intelligence, AI and ML-infused decision automation, and RPA capabilities. We are looking for experienced Senior Data Analysts for our Customer Success team who is focused on making technology 'easy' and 'frictionless' for our customers, their partners and employees. The objective of each OpsVeda customer success team member is to closely partner with customers to identify, prioritize and solve their biggest business challenges, improve decision-making and operation management capability for customers by leveraging data science models, techniques and tools, and maximize value of their OpsVeda investment by expanding usage across all business operations and stakeholders. This role presents an excellent opportunity to be at the forefront of the customer experience transformation at an industry-leading software company. A successful applicant has a background executing projects implementing customer-facing technology, ideally as a Data Analyst with a consulting company or a technical solution architect role within CPG, F&B, Fashion, Hi-Tech or Manufacturing industries.