Senior Data Center Support Technician - System Administrator 4-IT

Oracle-posted 3 months ago
$87,000 - $178,100/Yr
Full-time • Entry Level
West Jordan, UT
Professional, Scientific, and Technical Services
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

As an Oracle Data Center Technician, you will perform key roles in delivering core infrastructure and foundational technologies within the OCI data center environments. As a skilled technician on a wide range of data center systems, you will understand which issues to escalate to the appropriate internal OCI groups. Your responsibilities will include performing repairs, installation, and monitoring for your data center spaces. You will be expected to improve current processes and introduce automation with the aim of simplification. You will also be required to take action when appropriate and escalate when necessary, while paying attention to all details involved. Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only. US: Hiring Range in USD from: $87,000 to $178,100 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions, and locations, as well as reflect Oracle's differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

  • Hardware installation & decommission of enterprise servers and cabling infrastructure.
  • Troubleshooting and repair of data center hardware and networking infrastructure.
  • Rack and stack of data center equipment, including servers, networking devices, monitoring systems, and other equipment.
  • Rack installation including putting racks in place, cabling, power up and handoff of servers to internal provisioning teams.
  • Monitoring of DC environments using monitoring tools.
  • Monitoring and responding in a ticketing environment used and monitored by multiple internal Oracle Cloud service owners and teams.
  • Documentation of activities and create/modify SOPs.
  • Decommission life cycle of data center hardware.
  • Inventory process, order replacement parts and return failed parts as required.
  • Structured cabling, labeling and troubleshooting of fiber/copper/telecom cables.
  • System power supplies and cabling install, troubleshooting and repair.
  • Execute small projects independently and work with your manager in planning and executing larger local projects.
  • Show professionalism on daily data center routine activities for a shift in a 24/7/365 working environment.
  • Work on a shift schedule that rotates (4 days a week of 10-hour shifts), including weekends and holidays.
  • Be punctual in arriving for shifts on time and provide proper handover reports after shift to the next team member(s).
  • Receive/ship data center equipment as needed.
  • Install, remove, troubleshoot hardware in data center racks without disturbing other hardware and critical infrastructure on site.
  • Maintain asset inventory and update internal application as needed.
  • Be accessible via cell phone and willing to work on onsite emergency as needed.
  • Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies.
  • Act within Service Level Agreements (SLA) on the tickets assigned to you.
  • 3+ years working in a Data Center environment.
  • Troubleshooting experience on servers, networking devices, and IT equipment.
  • Inventory management experience.
  • Experience in ordering, receiving, and shipping server parts.
  • Ability to prioritize work based on business needs and urgency.
  • Ability to communicate and write effectively in both verbal and written communication mediums.
  • Experience taking on-call shifts and ability to respond to critical events as needed.
  • Experience escalating issues to Sr. onsite staff and management as needed.
  • Training and developing team members.
  • Developing documentation and solutions to technical issues and training team members on them.
  • Directing and managing workload for a medium to large size team of Data Center Technicians.
  • IT Hardware Concepts knowledge: RAID, SAN, X86 Architecture, SCIS, Linux/Unix, Boot Process, GRUB/LILO, File Systems, Network Device configuration, Directory Structure.
  • Medical, dental, and vision insurance, including expert medical opinion.
  • Short term disability and long term disability.
  • Life insurance and AD&D.
  • Supplemental life insurance (Employee/Spouse/Child).
  • Health care and dependent care Flexible Spending Accounts.
  • Pre-tax commuter and parking benefits.
  • 401(k) Savings and Investment Plan with company match.
  • Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position.
  • Accrued Vacation is provided to all other employees eligible for vacation benefits.
  • 11 paid holidays.
  • Paid sick leave: 72 hours of paid sick leave upon date of hire, refreshes each calendar year, unused balance carries over each year up to a maximum cap of 112 hours.
  • Paid parental leave.
  • Adoption assistance.
  • Employee Stock Purchase Plan.
  • Financial planning and group legal.
  • Voluntary benefits including auto, homeowner and pet insurance.
Track Jobs with Teal

Job Search Resources

•
AI Resume Builder
•
Senior System Administrator Resume Examples
•
Senior System Administrator Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service