Senior Data Center IT Supervisor

Nebius

12d • Onsite

About The Position

Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field. Where we work Headquartered in Amsterdam and listed on Nasdaq, Nebius has a global footprint with R&D hubs across Europe, North America, and Israel. The team of over 800 employees includes more than 400 highly skilled engineers with deep expertise across hardware and software engineering, as well as an in-house AI R&D team. New data center development: We give you the opportunity to work with cutting-edge technologies in data operations, cloud computing and infrastructure management. As global data center operations grow, there will be ample opportunities for career progression. Working in the data center directly impacts performance, customer satisfaction and efficiency, with the opportunity to contribute to new data center projects.You’ll collaborate with experts in AI data center development and operations, gaining insights from leaders in the field. This environment fosters innovation, and allows you to work on solutions that exceed industry standards in design and deployment. The role We’re looking for a Senior Data Center IT Supervisor who will be the go-to expert for troubleshooting and resolving complex data center IT hardware issues. You’ll work at the intersection of technical depth and operational excellence, ensuring reliability and performance across our infrastructure. You’re welcome to work in our colocation in Vineland, New Jersey.

Requirements

• Strong understanding of data centers, servers, and network equipment.
• Proven expertise in IT hardware troubleshooting.
• Advanced knowledge of Unix operating systems and command-line tools.
• Strong network troubleshooting skills.
• Experience with equipment monitoring, data analysis, and reporting.
• Proactive mindset with a strong sense of ownership and responsibility.
• Excellent command of spoken and written English.

Nice To Haves

• ITIL and/or PMI certification
• Relevant industry certifications.
• Hands-on skills in electronics repair at the component level (SMD).

Responsibilities

• Diagnose and resolve the most complex firmware and hardware issues on servers, requiring deep knowledge of system architecture, networking, and advanced troubleshooting.
• Processing RMA requests.
• Serve as a subject matter expert and escalation point for your team members.
• Develop and maintain processes, standards, and documentation for IT hardware operations.
• Collaborate with R&D teams to improve hardware designs and influence future improvements.
• Enhance support processes, training materials, and documentation for efficiency and quality.
• Time to time travel to other Nebius data centers to support large-scale hardware projects and collaborative events.

Benefits

• Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
• 401(k) plan: up to 4% company match with immediate vesting.
• Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
• Remote work reimbursement: up to $85/month for mobile and internet.
• Disability & life insurance: company-paid short-term, long-term and life insurance coverage.
• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth within Nebius.
• Flexible working arrangements.
• A dynamic and collaborative work environment that values initiative and innovation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees